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Compare FieldEdge vs Smart Service

FieldEdge - Field Service Management Software
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Overview

Description

FieldEdge is field service management software that helps automate workflows, manage customer expectations, and control expenses in complex field service environments. FieldEdge offers a ... Read More

Smartservice is a construction management software that handles sales data, project documents, job costing and scheduling. It not only records information systematically but also provides ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.2/10

8.5/10

User Ratings

4.4

(11)
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Software Demo

Demo

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Features

Total Features

7 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Page

          Pricing information not available

          smart-service pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Small Business
          • Medium Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Small Business
          • Medium Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          74

          Very Good

          18

          Good

          4

          Poor

          2

          Terible

          0

          Excellent

          11

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          FieldEdge stands out as a top choice for service companies, with glowing praise from users. The software excels in its customer support, with representatives like Kyra, Lyuda, and Thomas being ...Read more

          SmartService has received several positive reviews highlighting its key strengths. Users appreciate its ability to streamline scheduling and dispatching processes, reducing conflicts and saving ...Read more

          Pros and Cons
          • Outstanding customer support, with quick responses and helpful solutions - particularly mentioning support representatives like Kyra, Lyuda, Thomas, and Austin.

          • User-friendly interface and dashboard, making it easy to navigate and use features.

          • Integration with QuickBooks and other useful tools for dispatching, reporting, maintenance agreements, and payment processing.

          • Constant improvements and updates to the software based on customer feedback, enhancing user experience.

          • Customizable settings for individual users, allowing for tailored usage based on specific needs.

          • Occasional software downtime, with a few instances reported over the past year, sometimes originating from external factors like Microsoft.

          • Sluggish performance at times, although generally stable, with some minor licensing issues that were quickly resolved through support team intervention.

          • Easy to use and intuitive interface, suitable for both experienced users and beginners.

          • Excellent customer service that goes above and beyond to solve issues.

          • Efficient scheduling and dispatching capabilities, improving operational productivity.

          • Seamless integration with QuickBooks for streamlined invoicing.

          • Regular updates and new features added based on user feedback.

          • Some users find the software interface somewhat complicated and not very user-friendly initially.

          • Limited reporting capabilities and customization options for advanced users.

          • Need for better training resources for new users to fully utilize the software's potential.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Furnace World

          Furnace World

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          screenshots

          7 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Smart Service offers Free Trial, but FieldEdge does not.

          FieldEdge is designed for Large Enterprises, Medium Business and Small Business.

          Smart Service is designed for Large Enterprises, Medium Business and Small Business.

          Pricing details for both FieldEdge and Smart Service are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to FieldEdge includes Smart Service, ServiceTitan, Housecall Pro, Service Fusion, Fieldd, Call of Service, SmartServ, Easy Field Services, Service CRM and Fieldeas.

          Some top alternatives to Smart Service includes BiznusSoft Field Service, FieldPulse, Fieldd, Salesforce Field Service, ServiceWorks, Call of Service, SmartServ, Easy Field Services, Simply Workflow and Service CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].