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Compare Dovetail vs Refiner

Dovetail - UX Software
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Refiner - Survey/ User Feedback Software
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Overview

Description

Dovetail helps work of all sizes embrace Lean principles by improving processes for faster feedback and learning. The UX software application creates a structured approach to design and ... Read More

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More

Entry Level Pricing
  • Starts from $15
  • Starts from $79 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.6/10

8.3/10

User Ratings

4.8

(43)
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Features

Total Features

7 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $15
          • $79 , Billed Yearly
          Pricing Pans
          • Analysis

            • $180 billed Yearly

            • Great for small projects

            • Included contributors: 1

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          • Analysis + Repository

            • $1,200 billed Yearly

            • Organize customer knowledge

            • Included contributors: 5

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          • Enterprise

            • $7,200 billed Yearly

            • Built for large organizations

            • Included contributors: 10

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          • Essentials

            • Get started in minutes with our NPS, CSAT, CES, and PMF templates

            • Build custom survey flows

            • In-App surveys (Web & Mobile)

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          • Growth

            • Includes features of Essentials plan, plus

            • Track user events

            • Two-way data sync with Segment.com

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          • Enterprise

            • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

            • Unlimited team members, SSO and fine grained access rights

            • Full white-label survey design

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          Pricing Pagedovetail pricingrefiner pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          4.8

          (based on 43 reviews)

          5

          (based on 8 reviews)

          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons

          Customers

          Customers
          Shopify

          Shopify

          BCG

          BCG

          Square

          Square

          Qonto

          Qonto

          Livestorm

          Livestorm

          Copy.ai

          Copy.ai

          Media and Screenshots

          Screenshots
          Introductions screenshot

          1 Screenshots

          User Segment screenshot

          5 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Dovetail and Refiner offer a Free Trial.

          Dovetail is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Refiner is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Dovetail Starts at $15 whereas for Refiner Starts at $79/Month when Billed Yearly.

          Some top alternatives to Dovetail includes Figma, FigJam, UXPin, UX-App, UXCam, UserX, UXtweak, UserExperior, UserZoom, UserTesting, UXArmy and UX Metrics.

          Some top alternatives to Refiner includes SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey, Cognito Forms, Liveform, UserFace, SatisMeter, Feedlify and feedback.farm.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].