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Compare Dialpad Contact Center vs Genesys PureEngage

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Dialpad Contact Center - Contact Center Operations Software

Dialpad Contact Center

(35)
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Genesys PureEngage - Contact Center Operations Software

Genesys PureEngage

(213)
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Overview
Affiliate Disclosure

Description

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More

PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage ... Read More

Entry Level Pricing
  • Starts from $75
  • Not Available
Free Trial Availability
  • Free Trial available
User Ratings

4.5

(111)

4.4

(740)
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Software Demo

Demo

Dialpad Contact Center has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $75
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagedialpad-contact-center pricing

      Pricing information not available

      View detailed pricing
      View detailed pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      Get Quote

      User Reviews

      User Ratings

      4.5

      (based on 111 reviews)

      4.4

      (based on 740 reviews)
      Rating Distribution

      Excellent

      31

      Very Good

      3

      Good

      0

      Poor

      1

      Terible

      0

      Excellent

      139

      Very Good

      65

      Good

      8

      Poor

      1

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Read reviews
      Read reviews

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers
      Wework

      Wework

      UBER

      UBER

      TED

      TED

      Ticketmaster

      Ticketmaster

      Property Guys

      Property Guys

      Rosehulman

      Rosehulman

      Media and Screenshots

      Screenshots
      Dialpad Contact Center

      3 Screenshots

      Genesys Portal

      3 Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

      Alternatives

      Alternatives
      Call Center Studio - Call Center Software
      Call Center Studio

      4.7

      UJET - Contact Center Operations Software
      UJET

      4.7

      Zultys MXIE - Contact Center Operations Software
      Zultys MXIE

      3.9

      UJET - Contact Center Operations Software
      UJET

      4.7

      VCC Live - Contact Center Operations Software
      VCC Live

      4.7

      CxEngage - Contact Center Operations Software
      CxEngage

      3.6

      Add to Compare

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Dialpad Contact Center and Genesys PureEngage offer a Free Trial.

      Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

      Genesys PureEngage is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Dialpad Contact Center begins at $75/User/Month, while pricing details for Genesys PureEngage are unavailable.

      Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

      Some top alternatives to Genesys PureEngage includes UJET, VCC Live, CxEngage, Vonage Contact Center, Genesys PureConnect, ipSCAPE, Pure Chat, SnapEngage, RingCentral Engage Digital and EngageOne Communicate.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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      Louisville, Kentucky 40223, USA

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      9931 Corporate Campus Dr
      Louisville, Kentucky 40223, USA