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Compare ConnectWise Control vs Zoho Assist vs NinjaOne (NinjaRMM)

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Overview

Description

ConnectWise Control is a secure, browser-based, remote access software that empowers your help desk technicians to securely connect to endpoints managed by the ConnectWise Automate cloud ... Read More

Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.9/10

9.3/10

User Ratings
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Features

Total Features

6 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $10 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free

            • 1 Remote Support Technician

            • 5 Unattended Computers

            • Instant Chat

            Show more +

          • Standard (Remote Support)

            • Includes features of Free plan, plus

            • File Transfer

            • Multi Monitor Navigation

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          • Professional (Remote Support)

            • Includes features of Standard plan, plus

            • Mobile Apps (iOS, Android)

            • Schedule Sessions

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          • Browse all pricing plans
          Pricing Pageconnectwise-control pricingzoho-assist pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          671

          Very Good

          112

          Good

          67

          Poor

          30

          Terible

          61

          Excellent

          2128

          Very Good

          40

          Good

          3

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          ConnectWise ScreenConnect has garnered high praise for its comprehensive toolbox for remote support, making it a standout solution in the market. Users appreciate its array of functionalities, ...Read more

          Zoho Social stands out as an intuitive and user-friendly platform for social media management, as highlighted by multiple users over the past year. Customers praise its ease of use, seamless ...Read more

          Pros and Cons
          • Simplifies remote support with a comprehensive toolbox for efficient troubleshooting, file transfer, live chat, and multi-monitor support.

          • Easy to connect to clients with customizable toolbox and multi-monitor feature for enhanced user experience.

          • Intuitive UI with customization options, seamless communication, and efficient machine access.

          • Provides efficient remote access, file transfer, and command execution, enhancing productivity.

          • Reliable and stable remote solution, easy to use for both users and support engineers.

          • Potential learning curve for new users due to the extensive range of features available.

          • Limited support options with chat-based or email support, lack of telephone support.

          • Some advanced features may require time to become familiar with, posing challenges for users.

          • Easy and friendly to use with no complicated operations, suitable for beginners.

          • Provides smooth platform for mail and project management, enhancing user experience.

          • Offers efficient tools for social media monitoring and reporting, aiding in engagement improvement.

          • User-friendly interface with intuitive dashboard providing clear overview of social media activities.

          • Responsive and helpful customer support, enhancing user experience.

          • Could be intimidating for newcomers due to the richness of features and customizations without proper support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • Could benefit from more advanced tracking features for team activities, especially for managing virtual assistants or large social media teams.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          screenshots

          12 Screenshots

          Microsoft Teams Integration screenshot

          7 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ConnectWise Control and Zoho Assist offer a Free Trial.

          ConnectWise Control is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Zoho Assist is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Zoho Assist begins at $10/User/Month when Billed Yearly, while pricing details for ConnectWise Control are unavailable.

          Some top alternatives to ConnectWise Control includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, RemotePC, BeyondTrust Remote Support, TeamViewer, VNC Connect, AnyDesk, Splashtop Remote Support, Instant Housecall, Splashtop Business Access and GoTo Resolve.

          Some top alternatives to Zoho Assist includes and NinjaOne (NinjaRMM).

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].