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Compare Centra Hub CRM vs Kapture CRM vs Thryv vs Salesforce Sales Cloud

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Overview

Description

CentraHub is a powerful customer relationship management (CRM) tool, enabling sales and service teams to track and manage activities, leads, and customers. It's easy to use so even the ... Read More

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.7/10

9.0/10

User Ratings

4.5

(62)

4.4

(24)
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Software Demo

Demo

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Features

Total Features

10 Features

34 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • $15 , Billed Yearly
          Pricing Plans
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

            Show more +

          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

            Show more +

          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          30

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          CentraHub CRM has garnered appreciation for its robust suite of features tailored to businesses seeking to streamline customer relationship management and sales processes. The platform excels in ...Read more

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Pros and Cons
          • Scalability, flexibility, and affordable pricing make it suitable for both small and large businesses.

          • User-friendly interface with straightforward navigation aids ease of use.

          • Extensive features for lead management, sales automation, and marketing campaigns streamline workflows.

          • Offers robust reporting and business intelligence tools for actionable insights.

          • Integrates seamlessly with other tools like email clients, calendars, and websites for lead capturing.

          • Implementation process is complex, expensive, and time-consuming.

          • Mobile app and certain UI components are slow and clunky, needing improvement.

          • Delays in response from the support team and communication gaps during implementation.

          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          JSW

          JSW

          Benelli

          Benelli

          Alinco

          Alinco

          Treebo

          Treebo

          SOS Children's Village

          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Media and Screenshots

          Screenshots
          Reporting Hierarchy

          7 Screenshots

          Dashboard

          5 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Centra Hub CRM and Kapture CRM offer a Free Trial.

          Centra Hub CRM is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Centra Hub CRM Starts at $10/User/Month when Billed Yearly whereas for Kapture CRM Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to Centra Hub CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Salesforce, Microsoft Dynamics 365 for Sales, The Real Estate CRM, SimpleCRM, Simply CRM, CRM.me, Client Book CRM, CAS CRM, DigitalCRM.com and CRM.io by 500apps.

          Some top alternatives to Kapture CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].