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Compare Bitrix24 vs JivoChat vs ZoomInfo Chat

Bitrix24
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JivoChat - Live Chat Software
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Overview

Description

Bitrix24 is a business management software solution for small and medium sized businesses that allows users to communicate and collaborate effectively, centralize all important business ... Read More

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

9.6/10

User Ratings
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Software Demo

Demo

Features

Total Features

8 Features

9 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $13 , Billed Yearly
          Pricing Plans
          • Not Available
          • Basic

            • Unlimited chats and websites

            • Customizable chat in 25 languages

            • Desktop, mobile and browser agent apps

            Show more +

          • Professional

            • All the benefits of Basic version, and:

            • Unlimited chat history storage

            • Proactively start chats and catch leads using Smart Triggers

            Show more +

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          251

          Very Good

          122

          Good

          28

          Poor

          8

          Terible

          13

          Excellent

          61

          Very Good

          6

          Good

          3

          Poor

          1

          Terible

          21

          Expert's Review generated by AI

          Bitrix24 consistently proves itself as a highly versatile and feature-rich platform for businesses, offering a comprehensive suite of tools including CRM, project management, team communication, ...Read more

          Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more

          Pros and Cons
          • Feature-rich CRM with comprehensive tools for customer management, project management, and collaboration in one platform.

          • Highly intuitive and user-friendly interface, requiring minimal training for new users.

          • Flexible and customizable system that adapts to various business needs like task management, lead generation, and sales processes.

          • Seamless integration with third-party apps and platforms, enhancing workflow and functionality.

          • Overwhelming number of features can make adaptation and navigation challenging for first-time users.

          • Users report occasional technical hiccups and bugs that affect the smooth functioning of the platform.

          • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

          • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

          • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

          • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

          • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots
          screenshots

          17 Screenshots

          Compressed Email

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Bitrix24 and JivoChat offer a Free Trial.

          Bitrix24 is designed for Large Enterprises, Medium Business and Small Business.

          JivoChat is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of JivoChat begins at $13/User/Month when Billed Yearly, while pricing details for Bitrix24 are unavailable.

          Some top alternatives to Bitrix24 includes Zoho One, Jira, Hubspot Marketing Hub, Zoho Projects, Zoho Connect, Zoho Cliq, ClickUp, Zoho CRM, Odoo CRM and Zoho Social.

          Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].