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Compare BirdEye vs Genbook

BirdEye - Reputation Management Software
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Genbook - Appointment Scheduling Software

Genbook

Migrated to Booksy

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Overview

Description

BirdEye's reputation management software provides the tools to monitor, respond and resolve online customer reviews. It empowers businesses to own their online reviews and provide the most ... Read More

Genbook is powerful, cost-effective software specially designed for spas and salons to manage bookings, service orders, and more. Whether you want a simple appointment calendar or a ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $25 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

9.4/10

User Ratings
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Software Demo

Demo

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Features

Total Features

14 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $25 , Billed Yearly
          Pricing Plans
          • Not Available
          • Solo

            • 1 User

            • Perfect for the solo-entrepreneur

            • Unlimited text and email communications

            Show more +

          • Team

            • For 2-5 users

            • Perfect for entrepreneurs with a team of up to 5 users

            • Includes All plan features

          • Company

            • 6-12 users

            • Perfect for entrepreneurs of established businesses with more than 6 usersIncludes All plan features

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1819

          Very Good

          58

          Good

          4

          Poor

          1

          Terible

          2

          Excellent

          15

          Very Good

          9

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          The feedback on BirdEye over the past year has been overwhelmingly positive, highlighting the exceptional support provided by the team members like Ahn, Ridhima, Piyush, and others. Customers ...Read more

          Genbook stands out as a top-notch scheduling tool with a great user experience, according to recent reviews. Users praise its efficiency in managing appointments and bookings, simplifying the ...Read more

          Pros and Cons
          • Exceptional support team that guides users step-by-step and ensures they feel in control.

          • Effective Google review system that boosts business reputation with increased visibility.

          • Friendly and patient customer service representatives who make complex tasks easy to understand.

          • Quick response times and prompt assistance from the support team.

          • User-friendly platform with quick issue resolution.

          • The richness of features may be overwhelming for new users without adequate support.

          • Limited customization options and marketplace offerings for advanced functionalities.

          • Simplifies appointment scheduling and booking processes, making it efficient for businesses and clients.

          • User-friendly interface with easy navigation for both businesses and customers.

          • Automated appointment reminders help in reducing missed appointments.

          • Time-saving features, such as quick booking and editing appointments, result in increased productivity.

          • Seamless integration with online payment collection enhances business transactions.

          • Lack of comprehensive guides or tutorials for new users, making initial use challenging for those less tech-savvy.

          • Issues with customer support responsiveness and reliability, impacting user experience and support.

          • Limited flexibility in rebooking timeframes, with restrictions causing inconvenience.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots
          screenshots

          8 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both BirdEye and Genbook offer a Free Trial.

          BirdEye is designed for Large Enterprises, Medium Business and Small Business.

          Genbook is designed for Freelancers, Medium Business and Small Business.

          The starting price of Genbook begins at $25/Month when Billed Yearly, while pricing details for BirdEye are unavailable.

          Some top alternatives to BirdEye includes ReviewBuzz, Podium, Reputation Desk, Reputation.com, Trustpilot, ChatMeter, Reptrics, Reputation Studio, ReviewRev and ReviewGain.

          Some top alternatives to Genbook includes Appointy, Setmore, Calendly, Square Appointments, SuperSaaS, Cogsworth, Book Like A Boss, Doodle, MyTime, StyleSeat, Picktime and Google Calendar.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].