Researched and Edited by Rajat Gupta
Last updated: April 2025
Remote Monitoring and Management Software overview
Researched and Edited by Rajat Gupta
Last updated: April 2025
Common Features
Alerts
Server Monitoring
Endpoint Monitoring
Remote Access
+ 5 more
Unique Features
Storage Management
Resource Management
Screen Sharing
File Transfer
+ 9 more
Pricing
47% Software offers Free Trial
20% Software offers Freemium
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(277 reviews)
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RECOMMENDED
Product Description
Atera is the Help Desk Software that makes ticket tracking work for businesses. With Atera, user can capture, organize, and respond to customer requests with tickets of their own. Atera's intuitive design helps agents spend more time solving tickets, while protecting their time by enforcing ...
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Free Trial available, Try Now
Starts from $129/user/month when monthly
Pros & Cons
Atera offers a clean, user-friendly interface that streamlines the ticketing process, allowing support agents to quickly organize and respond to customer requests without unnecessary complexity.
The platform enables agents to focus on resolving issues by minimizing administrative overhead and guiding users to self-service solutions, which reduces ticket volume.
With built-in add-ons like project management and time tracking, Atera helps teams maintain accurate records and eliminate manual time sheets—improving accountability and visibility.
Atera empowers businesses to enforce self-service protocols, encouraging customers to resolve common issues independently and reducing repetitive support tasks.
Atera’s out-of-the-box reporting may not meet the needs of data-driven enterprises seeking advanced analytics or tailored reporting dashboards.
Features like project management and time tracking are add-ons, which could lead to higher overall costs for organizations needing a complete solution.
RECOMMENDED
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Product Description
SuperOps RMM is the perfect monitoring solution for Managed IT Service Providers. It's efficient scanning feature enables professionals to stay updated on their client's inventory, tracking custom fields to help keep asset information secure. Automation and collaboration are the key benefits ...
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Free Trial available, Try Now
Starts from $79/user/month when yearly, also offers free forever plan
Pros & Cons
SuperOps RMM is designed specifically with Managed IT Service Providers in mind, offering tools that align with their workflows and client demands.
The platform excels at tracking client inventory with efficient scanning features and support for custom fields, providing enhanced visibility and data security.
Users can create customized tasks, automate workflows, and set real-time alerts and notifications, significantly reducing manual intervention and boosting productivity.
Whether servicing a small startup or a large corporation, SuperOps RMM adapts well to various IT environments, offering scalability and flexibility.
The description lacks details on third-party tool integrations, which are often critical for MSPs managing diverse client infrastructures.
The absence of information on mobile support limits insight into how accessible the platform is for technicians on the go.
RECOMMENDED
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Product Description
ManageEngine OpManager MSP is the perfect tool for service providers and IT admins to observe and control their customers' networks. From one convenient location, it can track over 2000 metrics of several 10,000 device varieties, delivering distinctive reports to every user manager so they can ...
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Free Trial available, Try Now
ManageEngine offers custom pricing plan
RECOMMENDED
Product Description
NinjaOne (previously known as NinjaRMM) is a powerful, easy-to-use RMM software solution that makes IT management simple. With over 10,000 customers globally and consistently top-rated customer service, it provides a single-window experience by combining all your IT needs. Monitoring, patching, ...
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Free Trial available, Try Now
NinjaOne (NinjaRMM) offers custom pricing plan
Pros & Cons
Streamlines fleet management and automates tasks effectively, improving efficiency.
User-friendly dashboard with clear overview and advanced automation capabilities.
Excellent customer support and continuous improvement with added features.
Centralizes various IT management functions in one platform, enhancing productivity.
Learning curve for comprehensive features may be challenging initially.
Inadequate support for Linux resources, hindering full range of services.
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Product Description
Gardiyan is an advanced security solution designed to deliver proactive protection and integrated management for IT systems. Focused on safeguarding organizational infrastructures, Gardiyan helps businesses monitor, detect, and mitigate security threats before they can cause significant damage. ...
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Gardiyan offers custom pricing plan
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Product Description
Kaseya 365 offers a comprehensive suite of automated IT management tools designed to maximize efficiency and minimize costs for IT teams. Tailored for organizations of all sizes, Kaseya 365 simplifies essential IT tasks, from system monitoring and patch management to security and backup ...
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Kaseya 365 offers custom pricing plan
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Product Description
Bacon Unlimited® is a robust, cross-platform remote endpoint management and monitoring tool designed to streamline administrative tasks for IT teams of all sizes. With its intuitive interface and powerful features, Bacon enables system administrators to efficiently manage and secure endpoints ...
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Bacon Unlimited offers custom pricing plan
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Product Description
Thousands of MSPs (Managed Service Providers) and IT professionals trust N-able™ N-central® to efficiently monitor and manage their devices and complex networks. Designed with security at its core, N-central provides the visibility and tools needed to monitor more, deliver exceptional customer ...
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Free Trial available, Try Now
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Product Description
RMM Central offers a powerful, cost-effective solution for MSPs to manage and monitor multiple client networks from a single console. The intuitive solution helps automate routine tasks and gain complete control over clients' IT infrastructure. Its key capabilities include network performance ...
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ManageEngine RMM Central offers custom pricing plan
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Product Description
Introducing SYVIR, the ultimate solution for businesses seeking efficient hardware issue diagnostics for their endpoints. With its innovative approach to monitoring and reporting, SYVIR empowers users to easily detect and address potential problems with just a few straightforward steps. By ...
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SYVIR offers custom pricing plan
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Product Description
Introducing MentionMind—a revolutionary tool designed to empower expanding businesses by uncovering, monitoring, and engaging with brand mentions across the digital landscape. Discover, Track, and Engage are not just buzzwords for MentionMind, they are the core pillars driving its success. In ...
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Free Trial available, Try Now
Starts from $24.20/month when Billed Yearly
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Product Description
Itarian RMM is a revolutionary remote monitoring and management software introduced especially for Managed IT Service Providers. It allows them to supervise and keep track of networks, computers, and endpoints remotely in up to 50 devices without any cost. Network and system health is ...
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Starts from $63.75/Month, also offers free forever plan
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Product Description
Datto RMM offers MSPs advanced cloud technology and 100% cloud protection to easily remote secure, manage, monitor and support endpoints and boost the efficiency of service delivery. This cutting-edge RMM solution simplifies operations while reducing the costs of providing IT services and ...
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Datto RMM offers custom pricing plan
Pros & Cons
Highly scalable and easy to deploy, enhancing MSP capabilities.
Customizable interface for showing important information, efficient remote management tools.
Integration with other Datto products, API access for enhanced utility.
Easy to use, good alerting, stable remote access, and automation features.
The richness of features and customizations might be overwhelming for newcomers without proper support.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Product Description
Level serves as a bridge between accounting and lending processes, making it easy to transfer, track, and trade your loans. An ideal fit for everything from 'buy now, pay later' solutions to personal, auto, student, and mortgage loans, Level does more than streamline the process of ...
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Free Trial available, Try Now
Starts from $1.00/month when Billed Yearly
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Product Description
Naverisk is a comprehensive, affordable and easy-to-use network monitoring software designed to ensure the continued health and business continuity of critical IT assets. Naverisk is a network brokerage that can monitor entire environment from an integrated, centralized location. With this ...
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Free Trial available, Try Now
Starts from $110/Month
