Verint Intelligent Virtual Assistant

Enhance AI-Driven Interactions and Agent Efficiency

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Verint Intelligent Virtual Assistant offers custom pricing plan

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Overview

Features

Pricing

Ratings

Media

Customers

Integrations

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FAQs

What is Verint Intelligent Virtual Assistant?

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Verint Intelligent Virtual Assistant (IVA) leverages advanced AI to improve interaction containment rates across both voice and digital channels, enabling businesses to handle more customer inquiries without escalating to human agents. By providing contextual transfers when needed, it ensures smooth transitions, enhancing agent capacity and optimizing operational efficiency. This AI-powered solution drives better outcomes by automating routine tasks, improving customer satisfaction, and boosting overall productivity.

Pricing

Verint Intelligent Virtual Assistant offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

Verint Intelligent Virtual Assistant software demo

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Verint Intelligent Virtual Assistant was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Verint Intelligent Virtual Assistant Features

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Features Score:

Artificial Intelligence

Automations

Channel Management

Conversational Intelligence

Verint Intelligent Virtual Assistant Pricing

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Free Trial

Not available

Verint Intelligent Virtual Assistant Pricing

Verint Intelligent Virtual Assistant offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Disclaimer: Pricing information for Verint Intelligent Virtual Assistant is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Verint Intelligent Virtual Assistant Reviews & Ratings

Expert's Review

Verint Intelligent Virtual Assistant (IVA) is a powerful tool for businesses looking to streamline customer service and improve operational efficiency. It offers seamless automation of routine inquiries and can handle high volumes of interactions across both voice and digital channels, reducing the burden on human agents. The smooth contextual transfers ensure ...Read more

Verint Intelligent Virtual Assistant pros and cons

With timely, accurate responses and minimal need for human intervention, Verint IVA enhances the overall customer experience and satisfaction.
The system’s ability to manage a significant number of customer interactions helps businesses increase productivity without compromising service quality.
By automating routine tasks and inquiries, Verint IVA optimizes business workflows, allowing agents to focus on higher-value tasks.
When escalation is necessary, the IVA ensures smooth contextual transfers to human agents, preventing frustration and providing a cohesive customer experience.

Integrating Verint IVA with existing systems and processes might pose a challenge for some businesses, particularly if they use older or non-standard platforms.
Over-reliance on the IVA could lead to customers feeling frustrated if they don’t have access to a human agent when they need one.

Verint Intelligent Virtual Assistant Customers

Novo Nordisk

Alight

AMtrak

Synchrony

Volaris

Verint Intelligent Virtual Assistant Integrations

Five9

Verint Intelligent Virtual Assistant Support

Contact

1 (800) 483-7468

Customer Service

Business Hours

Location

Melville, NY

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Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Verint Intelligent Virtual Assistant is a AI Agent. Verint Intelligent Virtual Assistant offers Optimization Tool, Artificial Intelligence, Artificial Intelligence, AI Voice Assistant, AI Voice Chat and many more functionalities.

No, Verint Intelligent Virtual Assistant doesn't provide API.

No, Verint Intelligent Virtual Assistant doesn't provide mobile app.

Verint Intelligent Virtual Assistant is located in Melville, NY

Verint Intelligent Virtual Assistant offers Quotation Based pricing model

Yes, Verint Intelligent Virtual Assistant can integrate with

The starting price is not disclosed by Verint Intelligent Virtual Assistant. You can visit Verint Intelligent Virtual Assistant pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.