9.7
Spot Score
Engage with customers in real-time, effortlessly.
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Brenna D
05/17/23
"My Tawk.to review"
What do you like best about tawk.to? The chat is effective. It has everything you would expect in a chat. I mostly love the icon "We are here" on the chat displayed on websites' UI like on this page: <a href="https://mycustomessays.com/blog/lord-of-the-flies-summary-themes-characters-and-quotes">Lord of the flies summary</a> What do you dislike about tawk.to? There needs to be more visitor analytics in chat's back end. I know this is chat software, but this would be very helpful. Would ...
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ME
Moatasem E
04/29/23
"Best free live chat software"
What do you like best about tawk.to? The grand mix it gives to you as a web master is unique. It's free and cloud-hosted, customizable without so much of limitations. What do you dislike about tawk.to? Customizing the widget implementation is a bit tricky to match with the websites theme. What problems is tawk.to solving and how is that benefiting you? Competing with Freshchat and zendesk (zopim previously), Tawk.to is providing almost typically the same feature set they provide. Having a ...
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EB
Emily B
04/19/23
"User Friendly Chat Program"
What do you like best about tawk.to? Tawk.to is super easy to use and understand. It is very customizable to fit a variety of needs and is easy to set up. I love the quick use of macro's when talking to customers and how easy it is to add, edit or update them. What do you dislike about tawk.to? The chime scared the crap out of me each time it goes off. It's good to know I have a new customer to talk to but it would be nice if the alert was a bit more mellow. What problems is tawk.to solving ...
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RM
Rona M
04/19/23
"Tawk.to Review"
What do you like best about tawk.to? Tawk.to is free and easy to set-up, the dashboard is user-friendly; What do you dislike about tawk.to? If a client disconnects to chat, there's no way to contact them again. What problems is tawk.to solving and how is that benefiting you? chat support to clients going to our website.
VS
Vladimir S
04/18/23
"Instant Website Customer Engagement"
What do you like best about tawk.to? We use Tawk.to on our website for real-time communications with our visitors and existing clients and even for opening tech support tickets. We find it an invaluable tool for day-to-day operations and wholeheartedly recommend it. What do you dislike about tawk.to? The GUI and overall functionality could be improved somewhat to make it more intuitive for inexperienced users, as the learning curve is a bit steep for newcomers. What problems is tawk.to ...
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AU
Anonymous User
03/31/23
"Easy to use, effective chat assistant tool"
What do you like best about tawk.to? I appreciate the insights provided (how long people are on our page, where the traffic is coming from, how many visits, etc.), and the ability to view what the user is actively typing in chat requests. What do you dislike about tawk.to? Can experience some glitches with chats going missed stating that all users are offline while you are in fact online, but this occurs seldom. Sometimes there is a delay with these notices being sent to your inbox as ...
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IP
INDIRA PATRICIA M
02/06/23
"El mejor Chat en tiempo real para tu Sitio Web"
What do you like best about tawk.to? Las ventajas de usar este chat en tiempo real es que permite la interaccion con el cliente y aclara dudas sobre el producto o servicio que se está ofreciendo en tu sitio web. Es un Chat dinámico y funcional donde además puedes personalizarlo para adaptarlo a tu marca. What do you dislike about tawk.to? No hay nada que no me guste de tawk.to, es un software muy completo que cubre todas mis espectativas. Es muy amigable y posee una interfaz sencilla. ...
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TC
The Car oasis
02/05/23
They banned my site and said it's for…
They banned my site and said it's for legal reasons. Refused to tell me why and this is just a drop-shipping website. I've read all their terms and conditions and still haven't had a clue as to what I could have done.
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Theresa
01/24/23
I was scammed by a website that uses their service
I was scammed by a website that uses their service: mygermany.com and their website uses tawk.to. Their chat support is useless. Their entire business model is. This is because their chat support does not have any power to properly coordinate or manage the issues their service is attached to, and they support/condone scammers like mygermany.com. Basically what they do is just allow the scammers to hide behind their service and act as proxy for the customers which is very pointless.
AU
Anonymous User
01/05/23
"AMAZING LIVE CHAT"
What do you like best about tawk.to? Tawk is amazing, it is the best free live chat solution for any business. I have been using it for over 6 months now, and I couldn't be happier. It is packed with features and integrates with many big eccomerce apps. What do you dislike about tawk.to? The only thing I dislike is the emails. I only have one live chat agent and myself that replies to requests; whenever we miss a request, I recieve two emails, it isn't the end of the world but it's a pain. ...
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