9.3
Spot Score
Improve customer satisfaction with real-time chat.
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Starts from $10/User/Month when Billed Yearly, also offers free forever plan
Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and emphasizing a sleek, intuitive user experience. The app's reliability and prompt message delivery further enhance real-time communication efficiency. Moreover, Smart App ...Read more
Easy to use and customize, saving time and enhancing customer interactions.
Intuitive interface with seamless navigation, contributing to a positive user experience.
Reliable service with minimal downtime, ensuring prompt message delivery.
Commitment to user privacy and security, offering end-to-end encryption for secure conversations.
Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.
Limited customization options such as themes and notification sounds may restrict personalization for some users.
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Showing 71-80 out of 410
PW
Pavel W
12/15/23
"The app has been useful for communicating with customers."
What do you like best about Smartsupp? Biggest upside: possibility to communicate with customers on site. What do you dislike about Smartsupp? There are no downsides that come to my mind. What problems is Smartsupp solving and how is that benefiting you? The Chatbot is able to solve most frequent customer issues when I do not have time to attend to them personally.
AU
Anonymous User
12/14/23
"Easy to use"
What do you like best about Smartsupp? Chat app on mobile, and easy widget install on website What do you dislike about Smartsupp? Customers do not write to us as frequnet as we think, this is no fault of the app itself What problems is Smartsupp solving and how is that benefiting you? provide Live chat, and chatbot functionality to ecommerce
AU
Anonymous User
12/14/23
"Smartsupp is very easy to use in browser and also on mobile"
What do you like best about Smartsupp? I like, that it's very intuitive and easy to use. I get a push notification whenever a user wants to chat with us. I can answer the chat anywhere on my mobile simply like texting with a friend. When I'm near my computer I can easily switch to a browser app which makes my chatting even faster. I also like, that I can instantly go offline and stop displaying chat bubble on our website. And I can also set office hours. Installation was also very easy and ...
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HL
Harry L
12/14/23
"It is very helpful for woocommerce business!"
What do you like best about Smartsupp? The most helpful function is the Chatbot, it leads the visitor to what they want to know if the answer set well. What do you dislike about Smartsupp? Not found yet. Time is still needed for testing. What problems is Smartsupp solving and how is that benefiting you? Labor work and time
MZ
Miroslav Z
12/13/23
"Super aplikácia"
What do you like best about Smartsupp? Vďaka smartsuppu mi zákazníci zanechávajú kontakt keď nie som dostupný a ja si ich obvolám neskôr. Som veľmi spokojný s aplikáciou. What do you dislike about Smartsupp? zatiaľ neviem o žiadných negatívach, všetko je ok What problems is Smartsupp solving and how is that benefiting you? nemám žiadne problémy
AU
Anonymous User
12/12/23
"Simple, fast, easy integrated tool for your e-shop or services. Great work!"
What do you like best about Smartsupp? + very simple integration with Shoptet + very intuitive settings and control + option to enhance the text with icons What do you dislike about Smartsupp? - startups using this tool at least in the first months should be able to pay a lower amount or "microtransactions" for services What problems is Smartsupp solving and how is that benefiting you? Chat is suitable for expert advice and consultation on the web. Very convenient and comfortable for our ...
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TJ
Tomas J
12/11/23
"Very happy with the app!"
What do you like best about Smartsupp? Quick and seamless setup experience. The app functions perfectly on both Mac and iPhone. The support team was exceptionally responsive and efficiently resolved the issue I encountered. What do you dislike about Smartsupp? So far, I haven't encountered any issues with the app. It would be great to see an expansion of Chatbot conversations included in the standard plan. Additionally, the online/offline toggle button is somewhat "hidden" within the ...
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HS
Hunor S
12/07/23
"Gave us a lot of experience and knowledge about our visitors."
What do you like best about Smartsupp? I like the opportunity that I can see my visitors right in time and I can held them to make quick decision. What do you dislike about Smartsupp? No dislike till now. :-) I'm satisfied whit what I got. What problems is Smartsupp solving and how is that benefiting you? With the help of the chatbot, I can lead more customers to the reservation.
TA
Tobler A
12/04/23
"Easy and very important for our Shop. Stay in contact with Customers."
What do you like best about Smartsupp? Easy to Handle, looks good, fun to install. What do you dislike about Smartsupp? Have to pay, haha! But it really is good 👍 What problems is Smartsupp solving and how is that benefiting you? Customers have questions and are not buying. If there would be someone to answer questions would be Perfekt. Smartsupp does that.
DO
Dominika O
12/04/23
"Výborne sleduje návštevnosť na stránke, je jednoduchý a ľahko používatelný"
What do you like best about Smartsupp? zatial všetky funkcie. Ovladatelnosť, sledovanie návštevnsoti a pod. What do you dislike about Smartsupp? Zatial nemám žiadne návhry, som nový uživateľ What problems is Smartsupp solving and how is that benefiting you? ak zákaznik potrebuje rýchlo informáciu je pre neho lepšie použiť chat ako keby písal mail
