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9.4/10

Spot Score

Outreach - Sales Engagement Software

Outreach

Empower your sales team, close more deals.

4

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Outreach offers custom pricing plan

Outreach Reviews & Ratings

4

Very Good

Based on 6504 ratings & 914 reviews

Rating Distribution

Excellent

(812)

Very Good

(82)

Good

(12)

Poor

(2)

Terible

(6)

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Showing 31-40 out of 914

UI

User in Information Technology and Services

05/04/20

5 out of 5

Breaking sales and mktg data silos with lasers

What do you like best? I love the use of the tech in multiple areas including its ability to give programmatic access as well as the UI of the front end since it’s ease of use is incredible. The product has added likely 50-80 extra salespeople for every rep we have (from ISRs to BSRs and everyone in between including technical sales). We are adding our own AI models to our dataset but we love the integrations and gamification added to the platform especially with what we needed at the ...

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MD

Marisa D

05/04/20

5 out of 5

Necessary and powerful

What do you like best? I find that I lean on Outreach more and more for automating my task workflow. I'm working across platforms that probably do similar things, but I find I am more comfortable with Outreach than any other. It's a very powerful tool that I have grown to rely on for automating my sequences and reporting. Making phone calls is easier, especially with the ability to take notes while on the call. I also couldn't live without the Outreach anywhere extension as it displays ...

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AE

Ariel E

05/04/20

5 out of 5

Business Development Manager

What do you like best? My favorite feature is the ability to create multiple sequence depending on who we are targeting. Also the reply/open rates are very important because it allows my team to see what messaging works best. What do you dislike? My least favorite thing about Outreach is the amount of tickets that we need to submit. Outreach support is good at resolving issues we have, but it seems like every other week there is an issue with the software that slows down our teams ...

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UI

User in Financial Services

05/04/20

5 out of 5

Superpowers

What do you like best? Sequencing flexibility, cold call capabilities and warm transfer What do you dislike? the lack of uptime - the system is down often What problems are you solving with the product? What benefits have you realized? efficient cold prospecting

UI

User in Professional Training & Coaching

05/04/20

5 out of 5

Market Development

What do you like best? Ability to customize and send personal snippets as needed. Love the reporting feature for review of prior days messaging and calls. What do you dislike? Engagement score is a bit misleading and I believe it has been renamed. When I see engagement it is including OOO and Opt Outs which really don't help. Recommendations to others considering the product: Make sure you have Salesforce. We no longer have it and use NS and we cannot get anyone to figure ...

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SS

Starlyn S

05/04/20

5 out of 5

Best Sales Tool for SDRs/AEs!

What do you like best? There are so many things to love about Outreach! Some of my top favorite features are having a list of tasks to accomplish and focus on in the beginning of the day, a feature to remind you when someone doesn't respond to your email, and being able to use "snippets" to quickly compose emails you send often. I seriously cannot live without this tool now! What do you dislike? Honestly, there isn't much to dislike about Outreach. The only bad thing is also a good ...

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NT

Nick T

05/04/20

5 out of 5

Outreach takes sales to another level with BDRs & AE's

What do you like best? Outreach makes it extremely easy to maintain key touches with your prospects and customers. This helps teams to stay organized for follow ups with phone calls, automated emails, and more. It takes the burden of staying on top of this off of the sales reps so they can focus on selling. What do you dislike? Outreach is great. If the system is down or slow it can slow us down a bit but issues are typically resolved quickly. What problems are you solving with ...

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SR

Sara R

05/03/20

5 out of 5

Great Sales Tool

What do you like best? Easy to do everything that I need to do in my day from one app. I can make calls, send emails, and track all my metrics seamlessly. I can easily add contacts from SFDC into sequences and customize touches. I can also log call outcomes and notes in the tool and it'll automatically sync with SFDC. I spend more time on selling and less on housekeeping. What do you dislike? Great tool but it can be extremely glitchy. What problems are you solving with the ...

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A

Anissa

04/16/20

5 out of 5

Intelligent and remarkable all-around sales solution tool

PROS & CONS What are the best aspects of this product? Outreach is armed with several features that make it an efficient and intelligent tool in developing, lining up and running marketing campaigns. Through its detailed sequencing, we can track our progress conveniently. Another pro is that Outreach serves as a customer relationship building tool between customer and sales reps. Outreach gives sales reps have room to personalize emails while ensuring that the style and message does not ...

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EB

Erin B

04/01/20

5 out of 5

Effective tool for automation

What do you like best? This unique product has solved all my issues regarding marketing campaigns because it readily creates effective campaigns to ensure all my marketing pipelines are appropriate. I prefer is its ability to create meaningful connections, generating more and more pipelines on a daily basis. I really like the way in which it helps in streamlined lead management, effortless email marketing solutions that helps in making my marketing procedures really impressive and also ...

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