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9.6

Spot Score

JivoChat - Live Chat Software

JivoChat Reviews in May 2025: User Ratings, Pros & Cons

Connect and convert with JivoChat.

4.2

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Starts from $13/User/Month when Billed Yearly, also offers free forever plan

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JivoChat Reviews & Ratings

4.2

Very Good

Based on 106 ratings & 92 reviews

Rating Distribution

Excellent

(61)

Very Good

(6)

Good

(3)

Poor

(1)

Terible

(21)

Expert's Review

Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for businesses of all sizes. The app offers a range of features that aid in customer interaction, such as canned responses and a user-friendly interface, contributing to improved ...Read more

JivoChat pros and cons

  • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

  • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

  • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

  • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

  • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

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Showing 71-80 out of 92

DB

Dann B

05/30/19

5 out of 5

"Real-time communication with JivoChat"

What do you like best about JivoChat? What we love most about JivoChat is that it complies with what is most important and essential, and that is to be able to communicate with our customers and the best thing is that it is REAL TIME! No matter the country, the time, we can simply communicate with them, provide support, and sales budget. Its design is modern, it is adaptable, it is very easy to install on the web and easy to use.

AU

Anonymous User

05/27/19

5 out of 5

"JivoChat is the best multi-channel live chat app"

What do you like best about JivoChat? JivoChat is a great communication suite for your business. I use it mainly for chat and callbacks and it definitely deserves 5 10 points, I also like their option which allow us to read what user is typing. its great.

AI

Administrator in Leisure, Travel & Tourism

05/27/19

5 out of 5

"JivoChat is the best multi-channel live chat app"

What do you like best? JivoChat is a great communication suite for your business. I use it mainly for chat and callbacks and it definitely deserves 5 10 points, I also like their option which allow us to read what user is typing. its great.

CJ

Christoffer Jansen

05/19/19

5 out of 5

We have 8 sites we operate all…

We have 8 sites we operate all simutanus. There is no better chat plugin alternative for us. Been a user for 6 months and by using the official Jivochat app I have been able to capture leads on the go. Keep on going strong, JivoChat. Love you<3

SA

Simon A Skaar

05/19/19

5 out of 5

This is the best free live chat plugin…

This is the best free live chat plugin I’ve ever used! Easy to set up and use. I got alot of websites but not really high payment so I love that you can have unlimited websites in this package (even free!). Still tho, the PRO function is cheap enough for anyone to use and you'll just increase the seats whenever you get a new agent on board with you. Support also helps free users, fast answer. I am using WordPress and love JivoChat! :)

CC

Charlie C

05/17/19

5 out of 5

"JivoChat the best of the market in online chat"

What do you like best about JivoChat? JivoChat LOVES us because it is the program that best adapted to what we needed in our company. We needed to improve in sales, in the fast attention of the client and the communication, and JivoChat was the modern chat, cheap and simple to use that we could find that allowed us to communicate with our clients live. We provide assistance and immediate communication.

DM

David M

05/03/19

5 out of 5

"JivoChat the best online chat to communicate with our customers"

What do you like best about JivoChat? After our company made a great search for online chat programs, JivoChat was the best option we could find. It was easy to install and use, but the best thing has been its operation, since the main thing is to communicate with our customers or visitors on our website. We can use your ticket system to attend technical solutions and keep a record and reports of them.

TB

Tim B

05/02/19

5 out of 5

"JivoChat online chat that helps you get more sales"

What do you like best about JivoChat? JivoChat has been the program that as its slogan says "Turn your website visitors into paying customers", we implemented it on our website mainly because we needed to capture sales and without a doubt it was the best decision! It was easy to install on our website. Its platform is modern and simple, with the indicated tools to provide excellent support and sales assistance with your live chat.

RW

Randall W

04/26/19

5 out of 5

"JivoChat minimalist and modern online chat"

What do you like best about JivoChat? JivoChat is the program that has allowed us to communicate with all the people who visit our website and want a quote, hiring or support. No matter where the client (or future customer) connects with JivoChat, we can use live chat no matter which country you are connecting to. It is easy to use and install. It is modern and intuitive to look at with a very simple and direct platform.

MJ

Mike J

04/18/19

5 out of 5

"Modern and fun chat with JivoChat"

What do you like best about JivoChat? JivoChat is the perfect program to chat online with the people and future clients that visit our web. What we liked the most was how easy it is to install it, it is customizable and it adapted very well to our website. We enter your panel from the web browser or installing a desktop application and the best is your mobile application that allows us to respond to our customers anywhere, whether in the car, in the store, in the office.