Spot Score

Inbenta

Instantly improve user experience with personalized search results.

4.3

(13)

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Inbenta offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is Inbenta?

Affiliate Disclosure

Inbenta Site Search is a SaaS (Software as a Service) delivered solution that delivers relevant, contextual and personal results in real time. Inbenta powers site search across all devices and platforms for over 40 of the leading retailers, media and travel organizations in the world.

Pricing

Inbenta offers custom pricing plan

Customer Type

Large Enterprises
Medium Business

Platform Type

SaaS/Web/Cloud

Inbenta software demo

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Inbenta Features

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Features Score:

Filter Search Results

App Integration

Multilingual Search

Inbenta Pricing

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Free Trial

Not available

Inbenta Pricing

Inbenta offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Inbenta

Content Management
Document Management
Collaboration
Self-Learning
Full Text Search

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Screenshots of the Inbenta Pricing Page

Disclaimer: Pricing information for Inbenta is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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Free Inbenta Alternatives

Algolia Site Search

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9.6

Excellent

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Elasticsearch

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9.8

Very Good

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SmartSupport

Efficiently manage knowledge with ease.

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Verizon Knowledge Assist

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Zevi

Revolutionize your search with AI.

7.7

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KnowledgeBase

Efficiently solve customer queries ...

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KNO By Alltius

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Inbenta Reviews & Ratings

4.3

Very Good

Based on 13 ratings & 12 reviews

Rating Distribution

Excellent

(9)

Very Good

(3)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

Inbenta's innovative use of Natural Language Processing (NLP) stands out as a game-changer for businesses like Farmgirl Flowers, offering exceptional support and e-mail deflection capabilities. Their responsiveness and ongoing integration efforts for platforms like Facebook Messenger showcase a commitment to customer needs. The powerful semantic search ...Read more

Inbenta pros and cons

Powerful semantic search capability with advanced linguistics for refining results.
Quick and responsive customer support team that assists in building efficient customer experiences.
Back end analytics and customizable reports help in identifying content gaps and improving customer interactions.
Easy implementation and integration with multiple sources, leading to fast deployment and administration.
Intelligent virtual assistant improves customer service by providing better FAQ search results and deflecting contacts.

Lack of options for filtering search results and understanding of how Auto-completer works may lead to inconsistent outcomes.
Richness of features may be complex for newcomers without proper guidance or training.
Limited control over filtering results and improvements needed in language support tools and text analytics.

User Review

08/24/16

4.5 out of 5

Great Service!

What do you like best? Inbenta's use of NLP has been very helpful for Farmgirl Flowers. As an SMB, the ability to use Inbenta for FAQ and for e-mail ...

08/22/16

4 out of 5

Powerful semantic search at a reasonable cost with fast implementation and easy administration

What do you like best? Powerful, easy-to-use search. Easy to integrate across multiple sources/repositories. Professional, responsive, and helpful ...

08/16/16

4.5 out of 5

Inbenta is changing the way we provide Support

What do you like best? Besides the technology itself being spectacular, and the implementation being dead simple, I love working with our Inbenta ...

08/15/16

4 out of 5

Inbenta helps us help our customers.

What do you like best? I love the back end analytics, and the fact that the reports are customizable. This helps us identify gaps in content. What ...

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Inbenta Support

Contact

+1 (408) 213-8771

Customer Service

Business Hours

Online

Location

Silicon Valley, United States

Reach out to Inbenta Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Inbenta is a Site Search Software. Inbenta offers Filter Search Results, Auto Completion, App Integration, Search Relevance, Machine Learning and many more functionalities.

Some top alternatives to Inbenta includes Algolia Site Search, Elasticsearch, SmartSupport, Verizon Knowledge Assist and uman.ai.

No, Inbenta doesn't provide API.

No, Inbenta doesn't provide mobile app.

Inbenta is located in Silicon Valley, United States

Inbenta offers Quotation Based pricing model

We don't have information regarding integrations of the Inbenta as of now.

The starting price is not disclosed by Inbenta. You can visit Inbenta pricing page to get the latest pricing.

Researched by Rajat Gupta