Compare Inbenta vs SmartSupport

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Inbenta (12) Get Quote Get Quote	SmartSupport (1) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Inbenta Site Search is a SaaS (Software as a Service) delivered solution that delivers relevant, contextual and personal results in real time. Inbenta powers site search across all devices ... Read More	A new Wiki-inspired approach to knowledge base software has made it easy for the little guy to understand and use. Smaller companies are able to use this software more effectively than ever ... Read More
Entry Level Pricing	Not Available	Not Available
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.0/10	Not Available
User Ratings	4.3 (13)	0.5 (2)
	Get Quote	Get Quote

Software Demo

Demo	View demo	SmartSupport has not given any software demo yet If you're the owner of this profile, add your demo.Contact us

Features

Total Features	9 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Starting From	Not Available	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Large Enterprises Individuals Freelancers	Medium Business Small Business Large Enterprises Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 13 reviews)	0.5 (based on 2 reviews)
Rating Distribution	Excellent 9 Very Good 3 Good 0 Poor 0 Terible 0	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	Inbenta's innovative use of Natural Language Processing (NLP) stands out as a game-changer for businesses like Farmgirl Flowers, offering exceptional support and e-mail deflection capabilities. ...Read more	No Expert ai Review available for the product
Pros and Cons	Powerful semantic search capability with advanced linguistics for refining results. Quick and responsive customer support team that assists in building efficient customer experiences. Back end analytics and customizable reports help in identifying content gaps and improving customer interactions. Easy implementation and integration with multiple sources, leading to fast deployment and administration. Intelligent virtual assistant improves customer service by providing better FAQ search results and deflecting contacts. Lack of options for filtering search results and understanding of how Auto-completer works may lead to inconsistent outcomes. Richness of features may be complex for newcomers without proper guidance or training. Limited control over filtering results and improvements needed in language support tools and text analytics.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	5 Screenshots	No screenshots available.
Videos	3 Videos	No videos available.

Alternatives

Alternatives	Algolia Site Search 4.6 Elasticsearch 4.5 SmartSupport 0.5	KBPublisher 2.6 Drupal Wiki TWiki 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SmartSupport offers Free Trial, but Inbenta does not.

Inbenta is designed for Large Enterprises and Medium Business.

SmartSupport is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Inbenta and SmartSupport are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Inbenta includes Algolia Site Search, Elasticsearch, SmartSupport, Verizon Knowledge Assist, Zevi, KnowledgeBase, SearchUnify, KNO By Alltius and uman.ai.

Some top alternatives to SmartSupport includes KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, PaceKB, KnowledgeBase and ProProfs Knowledge Base.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Inbenta vs SmartSupport

Inbenta

SmartSupport

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure