9.0
Spot Score
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Exotel stands out as a reliable cloud telephone service provider, offering a user-friendly interface and robust features that enhance business communication efficiency. Users appreciate the ease of setting up the service and accessing call data and recordings seamlessly. The platform's call recording feature, along with its search and download functionality, ...Read more
User-friendly interface that is easy to navigate and use, catering to both beginners and experienced users.
Efficient call management with auto-saving and easy access to call data and recordings.
Reliable customer support and prompt responses to queries and issues.
Easy integration with CRM solutions, enhancing productivity and tracking capabilities.
Limited app selection in the Marketplace, restricting access to advanced features and connectors.
Inadequate post-sale service experience, as reported by some users.
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Showing 41-50 out of 76
CR
Chetan R
03/09/23
"Pretty satisfied with the SMS service of Exotel"
What do you like best about Exotel? We are using Exotel for sending SMS to users. I must say the pricing, service & support of Exotel is top quality. Highly recommended
AR
Arun R
03/09/23
"Premium & reliable Telecom provider in India"
What do you like best about Exotel? 1. Very flexible & powerful API stack for communications 2. Full stack including dialers & campaign management softwares
AM
AbdulSaad M
03/09/23
"Its very user friendly to used for agents and supervisor and many good feature to used in same tool."
What do you like best about Exotel? 1. It was very nice to use for agents. 2. Dialing is good.
TL
Tarun L
03/09/23
"easy to plugin"
What do you like best about Exotel? easy to onboard & user-friendly dashboard. Good customer support & flexible pricing plans. What do you dislike about Exotel?
AH
Anil H
03/09/23
"Exotel Omni Channel capabilities and CX experience"
What do you like best about Exotel? Their OMNI Platform offerings comes with cost effective price and meet the client requirements in line with their expectations. They do ensure compliance and security aspects which are paramount for us
AS
Abhay S
03/09/23
"Smooth onboarding and great service"
What do you like best about Exotel? Easy dashboard with max features required for daily call tracks. Support and resolution are good.
SG
Sandesh Govalkar T
03/09/23
"Cloud telephony without frills"
What do you like best about Exotel? Robust infrastructure with fairly good uptime. What do you dislike about Exotel?
SK
Senthil k
03/09/23
"Exotel user for 2 years"
What do you like best about Exotel? The productivity has been improved using the exotel What do you dislike about Exotel?
DK
Dev K
01/12/23
"Call and SMS Tool"
What do you like best about Exotel? The UI of the software is straightforward to use and can check the call records of anyone very quickly, as it is listed right on the home page of the tool. The software consumes low internet data and one can change their online status easily
MR
Mona R
01/01/23
"Expotel is super to connect"
What do you like best about Exotel? Exotek is very helpful in connecting people. It records the call, and we can quickly locate the recordings with all details and briefs.
