CareMessage is an innovative patient engagement platform that supports safety-net organisations in delivering essential health care to underserved populations. With this platform, safety-net organisations can unify and automate their communication efforts for improved health outcomes. CareMessage enables users to reach and converse with far-off patients, even if they converse in different languages. Plus, customised content makes it possible for patients to receive pertinent clinical and socioeconomic assistance. This platform also equips safety-net organisations with tools