CareMessage Reviews in January 2025: User Ratings, Pros & Cons

"Straightforward solution to improve patient communication"

What do you like best about CareMessage? CareMessage is an easy-to-use platform that enables direct communication between patients and providers. As a Case Manager, it was a crucial link for harder-to-reach patients and allowed us to easily send links to resources and reminders for appointments. The ability to send mass texts also greatly improved many of our quality initiatives, as we could reach all patients about important community reminders and engage them more easily. What do you ...

"Direct Communication and Engagement with Patients"

What do you like best about CareMessage? CareMessage is multi-purpose communication/engagement application. For the appointment reminders, CareMessage was able to interface directly with our EMR system (Greenway Intergy) which allows our patients to confirm, cancel or reschedule their appointments via text or voice and our EMR system will automatically update accordingly to their responses. Our CareMessage rep. guided us thru the many features, modules and functions CareMessage has to ...

"Engage Patients with Texting"

What do you like best about CareMessage? - Clean, intuitive UI - makes rollout a breeze with minimal training. - For patients, it's 'just texting' - no app, nothing new to learn, which reduces engagement barriers. - Support, ongoing engagement from CareMessage. Not just with product features, but they really want to understand our business needs and the problems we are trying to solve with texting. Pleased with the product improvements we've seen in the past year that were specific features ...

"Extremely easy to use and share information between physicians and patients. "

What do you like best about CareMessage? The ease of use of the application, the ability for nurses and other staff members communicate through it, and mainly the positive responses we have heard back from patients. What do you dislike about CareMessage? There truly are not many. It drains battery life quickly and as an administrator, I have heard that complaint a lot. Recommendations to others considering CareMessage: Try it! It has upgraded our patient satisfaction scores by quite bit. I ...

"Outstanding idea"

What do you like best about CareMessage? One of the best things about CareMessage is how much it has improved the healthcare and the scale by which it has reduced heat care cost. One of the best features of CareMessage is the ease at which it reminds patients of their upcoming appointments. What do you dislike about CareMessage? The user interface can be better. It took me a good amount of time to get used to the user interface, but once I was familiar with the interface the platform ...