20 Best Survey/ User Feedback Software for SMBs in January 2025

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List of the Best Survey/ User Feedback Software For Small Business as of January 2025

9.8

Spot Score

SurveyMonkey

Unlock valuable insights with every survey.

Request a Quote

4.1

Add to compare

Product Description

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user needs to a powerful, yet easy-to-use tool that will make the most of ...

Pricing

Free Trial available, Try Now

Starts from $25/User/Month, also offers free forever plan

9.5

Spot Score

Alchemer

Unlock insights with powerful surveys.

Request a Quote

3.2

Add to compare

Product Description

Alchemer is an online Survey/ User feedback tool that can create and share customized surveys, collect emails and manage the results in an easy-to-use online platform. All users need to access the software is a valid email address.

Pricing

Free Trial available

Starts from $49/User/Month

9.4

Spot Score

SurveySparrow

Real-time feedback made simple.

Request a Quote

4.5

Add to compare

Product Description

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers and Service oriented companies, creating an online survey that runs ...

Pricing

Free Trial available, Try Now

Starts from $19/Month, also offers free forever plan

9.3

Spot Score

QuestionPro

Collect feedback. Make better decisions.

Request a Quote

4.3

Add to compare

Product Description

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help businesses collect feedback to make better decisions, improve customer ...

Pricing

Free Trial available, Try Now

Starts from $129/Month, also offers free forever plan

9.2

Spot Score

SoGoSurvey

Capture powerful insights with SoGoSurvey.

Request a Quote

4.7

Add to compare

Product Description

SoGoSurvey is new approach to online survey software and aims to introduce a new era of online opinion surveys. It is a software designed for customers of all sizes. From individuals only needing survey capabilities to businesses engaged in customer satisfaction or market research, the system ...

Pricing

Free Trial available, Try Now

SoGoSurvey offers custom pricing plan

9.2

Spot Score

Survio

Gain insights with efficient surveys.

Request a Quote

4.4

Add to compare

Product Description

Survio is a cloud-based survey and user feedback software solution for professional market research, internal process & service quality monitoring, student satisfaction surveys, customer/client/patients and employee opinion surveys. It's easy to use and powerful at the same time. Survio's ...

Pricing

Starts from $18.33/Year

9.1

Spot Score

QuickTapSurvey

Capture insights, elevate experiences.

Request a Quote

4.7

Add to compare

Product Description

QuickTapSurvey is a survey/ user feedback software for organizations that need to collect valuable feedback from their customers, employees, associates and suppliers. It captures opinions, attitudes and suggestions in the form of surveys. QuickTapSurvey is an innovative service bureau solution ...

Pricing

Free Trial available, Try Now

Starts from $41/Month when Billed Yearly

9.1

Spot Score

SurveyCTO

Collect, analyze, and improve with SurveyCTO.

Request a Quote

4.6

Add to compare

Product Description

SurveyCTO is an online survey and user feedback software platform that helps organizations quickly create, deploy, analyze and action surveys and user feedback to evolve their products or services. With its inline data populating and visualization capabilities, robust reporting functionality, ...

Pricing

Free Trial available, Try Now

Starts from $198/Month

9.1

Spot Score

GetFeedback

Unlock insights and improve success with user feedback.

Request a Quote

4.5

Add to compare

Product Description

GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be immediately downloaded to share with others in organizations. It's simple, ...

Pricing

Free Trial available, Try Now

GetFeedback offers custom pricing plan

9.1

Spot Score

SmartSurvey

Unlock your customers' insights with SmartSurvey.

Request a Quote

4.5

Add to compare

Product Description

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statistical analysis for any business where feedback is of vital importance in ...

Pricing

Free Trial available, Try Now

SmartSurvey offers custom pricing plan

9.1

Spot Score

Qualaroo

Elevate customer engagement and boost conversions.

Request a Quote

4.3

Add to compare

Product Description

Qualaroo's surveys increase engagement on the website, increasing conversions and adding real business value. The survey software comes with key features for creating, sending & analyzing pop-up surveys that connect with customers throughout their journey.

Pricing

Free Trial available, Try Now

Starts from $80/Month when Billed Yearly

9.0

Spot Score

Survicate

Transform feedback into actions with Survicate surveys.

Request a Quote

4.6

Add to compare

Product Description

Survicate survey software is a powerful and easy to use feedback and survey solution for any business. Survicate allows to create beautiful surveys in less than 30 seconds, send them via email, SMS or download anyone onto private online panel and get results back quickly. It helps to improve ...

Pricing

Free Trial available, Try Now

Starts from $65/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Zoho Survey

Unlock insights and make data-driven decisions with ease.

Request a Quote

4.4

Add to compare

Product Description

Zoho Survey is a web-based survey tool that create, publish, collect and analyze high-quality feedback – all in one place. It helps in capturing feedback through website or sales force, compile and view results and insights and review raw and aggregated data to make data-driven decisions. With ...

Pricing

Free Trial available, Try Now

Starts from $25/Month when Billed Yearly, also offers free forever plan

9.0

Spot Score

Mopinion

Listen, understand, and improve your users' experience.

Request a Quote

4.2

Add to compare

Product Description

Mopinion's all-in-one user feedback platform allows digital enterprises to hear, comprehend, and act on user feedback collected from all digital touchpoints, including web, mobile, and email. The software provides a range of customisable online feedback forms, containing metrics such as NPS, ...

Pricing

Free Trial available, Try Now

Starts from $229/Month

8.9

Spot Score

LimeSurvey

Create, Publish, Analyze - All in One!

Request a Quote

4.3

Add to compare

Product Description

LimeSurvey is an open source web application that create and publish surveys, collect responses, analyze results and view question results online. The core feature of LimeSurvey is the online survey designer that makes it easy to build attractive and effective online surveys without any ...

Pricing

Free Trial available, Try Now

Starts from $29/Month, also offers free forever plan

8.9

Spot Score

UserVoice

Voice your opinions, shape your brand.

Request a Quote

4.2

Add to compare

Product Description

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer sentiment and client satisfaction. By using this, you can monitor progress ...

Pricing

Free Trial available

UserVoice offers custom pricing plan

8.9

Spot Score

Pollfish

Unlock insights and engage your audience with Pollfish.

Request a Quote

4.2

Add to compare

Product Description

Pollfish is a modern polling and user feedback software with built-in analytical and engagement tools to create better matched surveys, gather insights from audience. With Pollfish, user can survey an unlimited number of poll responses, collect an unlimited number of ideas, unlock ...

Pricing

Pollfish offers custom pricing plan

8.9

Spot Score

Enalyzer

Streamline your surveys and gather valuable insights.

Request a Quote

4.2

Add to compare

Product Description

The Enalyzer is an intuitive survey and user feedback software designed to make it easier to send questions, collect responses, analyze data, and report results. It helps to build surveys quickly using automatic question generation, or use one of our professionally written templates. It also ...

Pricing

Free Trial available, Try Now

Starts from $26/User/Month, also offers free forever plan

8.9

Spot Score

Qzzr

Effortless surveys for online experts.

Request a Quote

4.1

Add to compare

Product Description

Qzzr is Survey and User Feedback Software designed for Online Experts who want to access our database of over 1 million possible survey topics. It provides the software needed and manage everything for so that in only a few minutes can create amazing surveys.

Pricing

Free Trial available, Try Now

Starts from $16.67/Month when Billed Yearly

8.8

Spot Score

SurveySensum

Power up your business with customer feedback.

Request a Quote

5.0

Add to compare

Product Description

SurveySensum is a customer feedback platform that helps businesses gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates ...

Pricing

Free Trial available, Try Now

Starts from $49/Month when Billed Yearly, also offers free forever plan

Best Survey/ User Feedback Software For Small Business

SurveyMonkey

Unlock valuable insights with every survey.

SurveyMonkey is the leading online survey software. It helps collect the feedback need to make work better. With SurveyMonkey user can create or customize a survey, embed it in website, or share it via email. When user needs to a powerful, yet easy-to-use tool that will make the most of ...

Alchemer

Unlock insights with powerful surveys.

Alchemer is an online Survey/ User feedback tool that can create and share customized surveys, collect emails and manage the results in an easy-to-use online platform. All users need to access the software is a valid email address.

SurveySparrow

Real-time feedback made simple.

SurveySparrow is a simple-to-use Survey/User Feedback Software created to assist companies in gathering real time feedback. This software works on all popular Windows platforms. This is a great application for developers and Service oriented companies, creating an online survey that runs ...

QuestionPro

Collect feedback. Make better decisions.

QuestionPro is a survey software platform offering a complete solution for creating, administering, analyzing and publishing surveys. QuestionPro is built on over 10 years of survey experience. It was developed to help businesses collect feedback to make better decisions, improve customer ...

SoGoSurvey

Capture powerful insights with SoGoSurvey.

SoGoSurvey is new approach to online survey software and aims to introduce a new era of online opinion surveys. It is a software designed for customers of all sizes. From individuals only needing survey capabilities to businesses engaged in customer satisfaction or market research, the system ...

Survio

Gain insights with efficient surveys.

Survio is a cloud-based survey and user feedback software solution for professional market research, internal process & service quality monitoring, student satisfaction surveys, customer/client/patients and employee opinion surveys. It's easy to use and powerful at the same time. Survio's ...

QuickTapSurvey

Capture insights, elevate experiences.

QuickTapSurvey is a survey/ user feedback software for organizations that need to collect valuable feedback from their customers, employees, associates and suppliers. It captures opinions, attitudes and suggestions in the form of surveys. QuickTapSurvey is an innovative service bureau solution ...

SurveyCTO

Collect, analyze, and improve with SurveyCTO.

SurveyCTO is an online survey and user feedback software platform that helps organizations quickly create, deploy, analyze and action surveys and user feedback to evolve their products or services. With its inline data populating and visualization capabilities, robust reporting functionality, ...

GetFeedback

Unlock insights and improve success with user feedback.

GetFeedback is online survey and user feedback software that empowers to conduct online surveys, provide customer support, earn research and community grants. The results are compiled into graphic reports that can be immediately downloaded to share with others in organizations. It's simple, ...

SmartSurvey

Unlock your customers' insights with SmartSurvey.

SmartSurvey is Customer Feedback Software that enables companies to collect, store, organize and analyze the feedback from their customers. SmartSurvey offers unlimited survey pages and questionnaires and advanced statistical analysis for any business where feedback is of vital importance in ...

Qualaroo

Elevate customer engagement and boost conversions.

Qualaroo's surveys increase engagement on the website, increasing conversions and adding real business value. The survey software comes with key features for creating, sending & analyzing pop-up surveys that connect with customers throughout their journey.

Survicate

Transform feedback into actions with Survicate surveys.

Survicate survey software is a powerful and easy to use feedback and survey solution for any business. Survicate allows to create beautiful surveys in less than 30 seconds, send them via email, SMS or download anyone onto private online panel and get results back quickly. It helps to improve ...

Zoho Survey

Unlock insights and make data-driven decisions with ease.

Mopinion

Listen, understand, and improve your users' experience.

Mopinion's all-in-one user feedback platform allows digital enterprises to hear, comprehend, and act on user feedback collected from all digital touchpoints, including web, mobile, and email. The software provides a range of customisable online feedback forms, containing metrics such as NPS, ...

LimeSurvey

Create, Publish, Analyze - All in One!

LimeSurvey is an open source web application that create and publish surveys, collect responses, analyze results and view question results online. The core feature of LimeSurvey is the online survey designer that makes it easy to build attractive and effective online surveys without any ...

UserVoice

Voice your opinions, shape your brand.

UserVoice is an innovative platform that helps customers to effectively acquire and collect user feedback effortlessly. It provides actionable insights to enable businesses to understand, document, and measure customer sentiment and client satisfaction. By using this, you can monitor progress ...

Pollfish

Unlock insights and engage your audience with Pollfish.

Pollfish is a modern polling and user feedback software with built-in analytical and engagement tools to create better matched surveys, gather insights from audience. With Pollfish, user can survey an unlimited number of poll responses, collect an unlimited number of ideas, unlock ...

Enalyzer

Streamline your surveys and gather valuable insights.

The Enalyzer is an intuitive survey and user feedback software designed to make it easier to send questions, collect responses, analyze data, and report results. It helps to build surveys quickly using automatic question generation, or use one of our professionally written templates. It also ...

Qzzr

Effortless surveys for online experts.

Qzzr is Survey and User Feedback Software designed for Online Experts who want to access our database of over 1 million possible survey topics. It provides the software needed and manage everything for so that in only a few minutes can create amazing surveys.

SurveySensum

Power up your business with customer feedback.

SurveySensum is a customer feedback platform that helps businesses gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates ...

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