360-degree Customer view
A 360-degree customer view refers to a software feature that allows businesses to have a comprehensive understanding of their customers. It provides a holistic, all-encompassing perspective of the customer, ultimately leading to enhanced customer satisfaction and improved business outcomes. This feature allows businesses to centralize all customer data from various touchpoints and interactions, such as sales, marketing, customer service, and social media. This means that every aspect of a customer's relationship with the company is captured, creating a complete profile of
