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Compare Zoho SalesIQ vs Zoho Assist

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Overview

Description

SalesIQ is a comprehensive customer engagement tool that provides businesses with an easy-to-use live chat solution, chatbots, website visitor tracking, lead generation, and visitor ... Read More

Zoho Assist is the remote access software that provides secure, remote, and real-time access to company servers. This software gives you the ability to connect to your computer - wherever ... Read More

Entry Level Pricing
  • Starts from $7 , Billed Yearly
  • Starts from $10 , Billed Yearly
Free Trial Availability
Spotsaas Score

8.9/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $7 , Billed Yearly
          • $10 , Billed Yearly
          Pricing Plans
          • Free

            • 3 operator licenses included

            • File sharing

            • Track and engage with 10K visitors/month

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          • Basic

            • Includes features of Free plan, plus

            • Email signature chat

            • Chat transfer and group chat

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          • Professional

            • Includes features of Basic plan, plus

            • Data and action widgets

            • Block IP

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          • Browse all pricing plans
          • Free

            • 1 Remote Support Technician

            • 5 Unattended Computers

            • Instant Chat

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          • Standard (Remote Support)

            • Includes features of Free plan, plus

            • File Transfer

            • Multi Monitor Navigation

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          • Professional (Remote Support)

            • Includes features of Standard plan, plus

            • Mobile Apps (iOS, Android)

            • Schedule Sessions

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          186

          Very Good

          77

          Good

          10

          Poor

          6

          Terible

          4

          Excellent

          2128

          Very Good

          40

          Good

          3

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Zoho offers a comprehensive suite of solutions for businesses, with Zoho One standing out as a favorite among users. The seamless integration between Zoho products makes workflow efficiency a ...Read more

          Zoho Social stands out as an intuitive and user-friendly platform for social media management, as highlighted by multiple users over the past year. Customers praise its ease of use, seamless ...Read more

          Pros and Cons
          • Seamlessly integrates with other Zoho products, providing a unified ecosystem for all business needs.

          • Offers a wide range of features such as visitor tracking, live chat, and automation, enhancing customer engagement.

          • Affordable pricing and accessibility make it suitable for small and medium-sized businesses.

          • Easy customization and user-friendly interface make it simple to set up and use, even for beginners.

          • Provides comprehensive tools for managing sales pipelines, customer relationships, and business analytics.

          • Limited advanced features and integrations compared to competitors like HubSpot or Salesforce.

          • Some users find the Marketplace lacking in additional apps and connectors, limiting customization options.

          • Requires proper training and support to fully utilize the richness of features, which can be complex for newcomers.

          • Easy and friendly to use with no complicated operations, suitable for beginners.

          • Provides smooth platform for mail and project management, enhancing user experience.

          • Offers efficient tools for social media monitoring and reporting, aiding in engagement improvement.

          • User-friendly interface with intuitive dashboard providing clear overview of social media activities.

          • Responsive and helpful customer support, enhancing user experience.

          • Could be intimidating for newcomers due to the richness of features and customizations without proper support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • Could benefit from more advanced tracking features for team activities, especially for managing virtual assistants or large social media teams.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Renault

          Renault

          Suzuki

          Suzuki

          IIFL

          IIFL

          No Customers information available.

          Media and Screenshots

          Screenshots
          Zoho SalesIQ

          9 Screenshots

          Microsoft Teams Integration screenshot

          7 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

          Alternatives

          Alternatives

          No Alternative products available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Zoho SalesIQ and Zoho Assist offer a Free Trial.

          Zoho SalesIQ is designed for Large Enterprises, Medium Business and Small Business.

          Zoho Assist is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Zoho SalesIQ Starts at $7/User/Month when Billed Yearly whereas for Zoho Assist Starts at $10/User/Month when Billed Yearly.

          Some top alternatives to Zoho SalesIQ includes ZoomInfo Chat, Xeno, LiveAgent, LiveChat, LiveEngage, DeskMoz, MyLiveChat, Zendesk Chat, Smartchat, ChatFlow247 and Let's Connect.

          Some top alternatives to Zoho Assist includes and undefined.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].