Compare Usersnap vs Userback

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Usersnap (52) Get Quote Get Quote	Userback (180) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More	Userback is the ultimate feedback management tool that streamlines the collaboration between users and their customers. With Userback, users can easily add multiple projects and team ... Read More
Entry Level Pricing	Not Available	Starts from $14 , Billed Yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.4/10	9.1/10
User Ratings	4.5 (95)	4.7 (113)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	11 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$14 , Billed Yearly
Pricing Pans	Not Available	Solo Get Started 2 Users 1 Project Unlimited Reporters Show more + Startup Get Started 10 Users Unlimited Projects Includes features of Solo plan, plus Show more + Company Get Started 15 Users Unlimited Projects Includes features of Startup plan, plus Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Installed - Mac Mobile - iOS Mobile - Android Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 95 reviews)	4.7 (based on 113 reviews)
Rating Distribution	Excellent 41 Very Good 10 Good 0 Poor 0 Terible 1	Excellent 152 Very Good 26 Good 2 Poor 0 Terible 0
Expert's Review generated by AI	Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more	Userback is a powerful tool that has received high praise from users worldwide for its ease of use and array of features that streamline feedback collection and project management. Users ...Read more
Pros and Cons	Seamless integration and easy setup process with high adaptability and intuitive interface. Effective in collecting user feedback and providing valuable insights for decision-making. Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms. Excellent customer support with quick responses and valuable assistance. Simplifies the feedback process with visual, annotated feedback for efficient bug tracking and issue resolution. Limited mobile device functionality compared to desktop usage. Lack of advanced features like video recording. Some users found the interface confusing, leading to potential user error.	Easy to use and intuitive interface for both support representatives and end users. Seamless integration with website projects, enabling screenshot notation and user feedback. Facilitates communication within teams and with clients, saving time and enhancing collaboration. Customizable feedback collection with user-friendly interface, enhancing user satisfaction and product improvement. Provides client-friendly interface, making it easy for clients to provide feedback and suggestions. Limited integration with some platforms like Salesforce, WordPress, and Joomla, affecting the ease of installation for some users. Pricing concerns, especially for smaller businesses or freelancers. Limited customizations for the widget's position on the screen.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Evernote 4 (10743 reviews) Basecamp 4.1 (18719 reviews)	Jira 4.4 (17380 reviews) Basecamp 4.1 (18719 reviews) Trello 4.3 (34350 reviews)

Customers

Customers	Cisco Lyft Facebook	No Customers information available.

Media and Screenshots

Screenshots	8 Screenshots	8 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	User Insights 4.6 UserTesting 4.1 ReportBugz	Backlogs Backlog 4.3 ReportBugz

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Usersnap and Userback offer a Free Trial.

Usersnap is designed for Large Enterprises, Medium Business and Small Business.

Userback is designed for Individuals, Freelancers, Medium Business and Small Business.

The starting price of Userback begins at $14/Month when Billed Yearly, while pricing details for Usersnap are unavailable.

Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

Some top alternatives to Userback includes Backlogs, Backlog, ReportBugz, Buglog, Usersnap, Ybug, Bug-Track.com, Disbug, Feedback Monkey and Toybox.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Usersnap vs Userback

Usersnap

Userback

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure