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Compare Usersnap vs Airbrake

Usersnap - Bug Tracking Software
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Airbrake - Bug Tracking Software
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Overview

Description

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More

Airbrake is a bug tracking system that grew out of the needs of developers working on jquery and other javascript libraries hosted by jquery.com. The goal was to create a bug tracking ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $29
Free Trial Availability
Spotsaas Score

9.4/10

9.2/10

User Ratings

4.5

(95)

4.5

(21)
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Software Demo

Demo

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Features

Total Features

10 Features

12 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $29
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageusersnap pricingairbrake pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          41

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          1

          Excellent

          40

          Very Good

          12

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more

          Airbrake stands out as a reliable tool for error tracking and monitoring system performance. Users appreciate the instant visibility of errors, especially with the Slack integration, which ...Read more

          Pros and Cons
          • Seamless integration and easy setup process with high adaptability and intuitive interface.

          • Effective in collecting user feedback and providing valuable insights for decision-making.

          • Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms.

          • Excellent customer support with quick responses and valuable assistance.

          • Simplifies the feedback process with visual, annotated feedback for efficient bug tracking and issue resolution.

          • Limited mobile device functionality compared to desktop usage.

          • Lack of advanced features like video recording.

          • Some users found the interface confusing, leading to potential user error.

          • Provides instant visibility of errors through Slack integration, allowing quick notifications.

          • Easy to use with clear and detailed event searches, enhancing error tracking efficiency.

          • Integrates well with existing systems and codebases, offering seamless integration.

          • Offers real-time error reporting with detailed stack traces and environment details.

          • Supports various languages and platforms, eliminating the need for multiple tools.

          • The UI could be more appealing and user-friendly, with room for improvement.

          • Ongoing improvements needed in the web interface for better usability.

          • Pricing could be considered high, especially for certain features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Cisco

          Cisco

          Lyft

          Lyft

          Facebook

          Facebook

          No Customers information available.

          Media and Screenshots

          Screenshots
          Usersnap screenshot

          8 Screenshots

          7 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Usersnap and Airbrake offer a Free Trial.

          Usersnap is designed for Large Enterprises, Medium Business and Small Business.

          Airbrake is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Airbrake begins at $29/Month, while pricing details for Usersnap are unavailable.

          Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

          Some top alternatives to Airbrake includes Sentry, Bugsnag, Zoho BugTracker, Rollbar, TrackJS, BugHost, Bug-Track.com, Disbug, EventSentry and Crash Catch.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].