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Compare Squaretalk vs Vonage Contact Center

Squaretalk - Contact Center Operations Software
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Overview

Description

Introducing Squaretalk – the all-in-one cloud communications platform designed to elevate call centers to new heights. With its low cost, scalability, and user-friendly interface, this ... Read More

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      vonage-contact-center pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings

      No Reviews

      No reviews available for the product

      Rating Distribution

      No Reviews

      No reviews available for the product

      Excellent

      40

      Very Good

      26

      Good

      4

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      Squaretalk is a highly versatile and efficient communication platform that caters to various industries, offering solutions for voice, text, and SMS with seamless integration capabilities. Users ...Read more

      Vonage Contact Center, formerly known as NewVoiceMedia, shines as a user-friendly solution that seamlessly integrates with Salesforce, making it a solid choice for sales phone systems. Users ...Read more

      Pros and Cons
      • Squaretalk offers a platform that can be tailored to any industry, providing solutions for voice, text, and SMS to enhance flexibility and transparency.

      • The platform's autodialer and efficient system improve sales team productivity by minimizing waiting times and call drops.

      • Squaretalk combines powerful features with a simple interface, revolutionizing daily operations for users.

      • Seamless integration with various business tools like Salesforce and Hubspot, ensuring real-time data synchronization and an intuitive user interface for new team members.

      • Squaretalk facilitates efficient work communication, enhances productivity, and offers timely support for users.

      • Newcomers may find the richness of features and customizations in Squaretalk intimidating and complex without adequate support.

      • Limited selection in the Marketplace for additional apps and connectors may restrict users from accessing advanced functionalities.

      • Seamless integration with Salesforce, enhancing workflow efficiency for sales teams.

      • Excellent customer service and support, providing prompt assistance and guidance during implementation.

      • Easy to use, intuitive interface, allowing smooth operation for businesses.

      • Reliable call connectivity and functionalities, such as SMS, chat, and call reporting.

      • Scalability and flexibility in adapting to changing business needs and growth.

      • Some users find the system too technical, suggesting a better user interface for improved usability.

      • Limited marketplace selection for additional apps and connectors, impacting advanced functionality options.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      No screenshots available.

      Videos
      video-0

      3 Videos

      video-0

      2 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Squaretalk nor Vonage Contact Center offers a free trial.

      Squaretalk is designed for Large Enterprises, Medium Business and Small Business.

      Vonage Contact Center is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Squaretalk and Vonage Contact Center are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Squaretalk includes FIVE CRM, Novanet Cloud Contact Center, Call Center Studio, Aircall, UJET, Dialpad Contact Center, VCC Live, Vonage Contact Center and RingCentral Contact Center.

      Some top alternatives to Vonage Contact Center includes FIVE CRM, uContact, Call Center Studio, Aircall, UJET, VCC Live, Zultys MXIE, ice Contact Center, RingCentral Contact Center and Focus Contact Center.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].