Compare SpiceCSM Engagement Suite vs Salesforce vs Thryv vs Salesforce Sales Cloud

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SpiceCSM Engagement Suite Get Quote Get Quote	Salesforce (553) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SpiceCSM is CRM Software that manages Customer Contact information (CRM) and Sales and Marketing workflow (SFA), as well as task management, messaging, data integration, including ... Read More	Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More
Entry Level Pricing	Starts from $90 , Billed Yearly	Starts from $25
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	7.6/10	9.8/10
User Ratings		4.3 (31400)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	5 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$90 , Billed Yearly	$25
Pricing Plans	Professional Get Started Unified User Interface (UUI) Customizable CRM Guided Process / Agent Scripting Show more + Enterprise Get Started Includes features of Professional plan, plus SpiceCSM Automation Suite Visual Process Editor (Advanced Automation Nodes) Show more +	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	No reviews available for the product	4.3 (based on 31400 reviews)
Rating Distribution	No reviews available for the product	Excellent 370 Very Good 142 Good 30 Poor 4 Terible 7
Expert's Review generated by AI	The SpiceCSM Engagement Suite stands out as a versatile and highly adaptable tool for customer engagement, offering impressive customization and user-friendly features. Users consistently ...Read more	Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more
Pros and Cons	Reliable and highly adaptable platform with extensive customization options that fit diverse business needs. Easy to use and manage, even for non-technical users, reducing training time and onboarding obstacles. Significant improvement in productivity and consistency through built-in tools like dashboards and streamlined processes. Excellent customer service and support, with the ability to tailor solutions based on specific requirements. Effective in integrating databases and ticketing systems, enabling centralized issue tracking and resolution. Reporting features lack depth and robustness compared to other platforms, limiting advanced analytics. Some customization options are restricted or controlled externally, reducing flexibility for users. Visual design and agent user interface feel outdated, leading to a less engaging experience.	Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs. Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts. Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking. Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs. Automation features save time, reduce manual errors, and boost overall sales team productivity. Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets. Steep learning curve for new users, especially for those without technical expertise or prior CRM experience. Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.
Positive Reviews	No reviews available for the product	No reviews available for the product
		Read reviews

Integrations

Integration with other apps	BluePay 4 (33 reviews) LogMeIn Pro 4.4 (263 reviews) Zuora Billing 3.2 (5 reviews)	Quickbooks 4.4 (27182 reviews) Jira 4.4 (17380 reviews) ActiveCampaign 4.5 (12031 reviews)

Customers

Customers	NICE InContact ConnectForce Frost and Sullivan	BBVA Brunello Cucinelli Unilever

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	2 Videos	5 Videos

Alternatives

Alternatives	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Salesforce offers Free Trial, but SpiceCSM Engagement Suite does not.

SpiceCSM Engagement Suite is designed for Large Enterprises, Medium Business and Small Business.

Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for SpiceCSM Engagement Suite Starts at $90/User/Month when Billed Yearly whereas for Salesforce Starts at $25/User/Month.

Some top alternatives to SpiceCSM Engagement Suite includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Keap, SalesCRM, SimpleCRM, CRM.me, webCRM, CAS CRM, DigitalCRM.com, SpinOffice CRM and CRM.io by 500apps.

Some top alternatives to Salesforce includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SpiceCSM Engagement Suite vs Salesforce vs Thryv vs Salesforce Sales Cloud

SpiceCSM Engagement Suite

Salesforce

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure