spotsaas-logo
Get Listed

Compare SpiceCSM Engagement Suite vs ClickUp

Get Quote
ClickUp - Collaboration Software
Get Quote
Get Quote

Overview

Description

SpiceCSM is CRM Software that manages Customer Contact information (CRM) and Sales and Marketing workflow (SFA), as well as task management, messaging, data integration, including ... Read More

ClickUp is a versatile cloud-based project management platform designed to cater to both individual project needs and the complex demands of enterprise-level teams. Offering a customizable ... Read More

Entry Level Pricing
  • Starts from $90 , Billed Yearly
  • Starts from $7 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

7.6/10

9.8/10

User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

5 Features

44 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $90 , Billed Yearly
          • $7 , yearly
          Pricing Plans
          • Professional

            • Unified User Interface (UUI)

            • Customizable CRM

            • Guided Process / Agent Scripting

            Show more +

          • Enterprise

            • Includes features of Professional plan, plus

            • SpiceCSM Automation Suite

            • Visual Process Editor (Advanced Automation Nodes)

            Show more +

          • Free

            Free

            • 100MB Storage

            • Unlimited Tasks

            • Unlimited Free Plan Members

            Show more +

          • Unlimited

            $10

            /user/month

            • Includes features of Free plan, plus

            • Unlimited Storage

            • Unlimited Integrations

            Show more +

          • Business

            $19

            /user/month

            • Includes features of Unlimited plan, plus

            • Google SSO

            • Unlimited Teams

            Show more +

          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          2702

          Very Good

          171

          Good

          6

          Poor

          5

          Terible

          5

          Expert's Review generated by AI

          The SpiceCSM Engagement Suite stands out as a versatile and highly adaptable tool for customer engagement, offering impressive customization and user-friendly features. Users consistently ...Read more

          ClickUp stands out as an exceptional project management tool with a myriad of features that cater to various needs. Users appreciate its versatility and the constant updates that enhance its ...Read more

          Pros and Cons
          • Reliable and highly adaptable platform with extensive customization options that fit diverse business needs.

          • Easy to use and manage, even for non-technical users, reducing training time and onboarding obstacles.

          • Significant improvement in productivity and consistency through built-in tools like dashboards and streamlined processes.

          • Excellent customer service and support, with the ability to tailor solutions based on specific requirements.

          • Effective in integrating databases and ticketing systems, enabling centralized issue tracking and resolution.

          • Reporting features lack depth and robustness compared to other platforms, limiting advanced analytics.

          • Some customization options are restricted or controlled externally, reducing flexibility for users.

          • Visual design and agent user interface feel outdated, leading to a less engaging experience.

          • Versatile platform with constant updates and amazing customer support that prioritizes user feedback promptly.

          • Highly customizable and adaptable for different project management methods, making it suitable for diverse workflows.

          • Intuitive and user-friendly interface, making it easy to store details, track workflows, and manage tasks efficiently.

          • Comprehensive features and integrations that streamline cross-department projects and automate processes effectively.

          • Centralizes project management for all tasks associated with business and clients, reducing inbox noise and improving organization.

          • Steep learning curve initially, which may be challenging for newcomers without a technical background.

          • Limited visibility in the marketplace for additional apps and connectors, leading to constraints in advanced functionality expansion.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          NICE InContact

          NICE InContact

          ConnectForce

          ConnectForce

          Frost and Sullivan

          Frost and Sullivan

          Samsung

          Samsung

          IBM

          IBM

          Booking.com

          Booking.com

          Media and Screenshots

          Screenshots

          No screenshots available.

          ClickUp

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          5 Videos

          Add to Compare

          Compare similar softwares

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          ClickUp offers Free Trial, but SpiceCSM Engagement Suite does not.

          SpiceCSM Engagement Suite is designed for Large Enterprises, Medium Business and Small Business.

          ClickUp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for SpiceCSM Engagement Suite Starts at $90/User/Month when Billed Yearly whereas for ClickUp Starts at $7/User/Month when yearly.

          Some top alternatives to SpiceCSM Engagement Suite includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Keap, SalesCRM, SimpleCRM, CRM.me, webCRM, CAS CRM, DigitalCRM.com, SpinOffice CRM and CRM.io by 500apps.

          Some top alternatives to ClickUp includes Basecamp, Trello, TeamGantt, Asana, Teamwork, ProjectManager.com, ProWorkflow, nTask, Todoist and Height.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].