Compare SmartSupport vs KnowledgeOwl

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SmartSupport (1) Get Quote Get Quote	KnowledgeOwl (99) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	A new Wiki-inspired approach to knowledge base software has made it easy for the little guy to understand and use. Smaller companies are able to use this software more effectively than ever ... Read More	KnowledgeOwl is an inventive knowledge base software which helps provide better customer service and a more secure website. With an open API, users can develop their own integrations to ... Read More
Entry Level Pricing	Not Available	Starts from $10,000
Free Trial Availability	Free Trial available	Get Free Trial
User Ratings	0.5 (2)	4.6 (348)
	Get Quote	Get Quote

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$10,000
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Large Enterprises Individuals Freelancers	Medium Business Small Business Large Enterprises Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	0.5 (based on 2 reviews)	4.6 (based on 348 reviews)
Rating Distribution	Excellent 0 Very Good 0 Good 0 Poor 0 Terible 1	Excellent 81 Very Good 15 Good 1 Poor 2 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	KnowledgeOwl has been showered with praise for its exceptional user experience and outstanding customer support. Users repeatedly highlight the platform's ease of use, high level of ...Read more
Pros and Cons		Easy to use with high customization levels, making it versatile for different needs. Exceptional customer support that is responsive, knowledgeable, and personal. Empowering features facilitate positive collaboration, communication, and engagement. Intuitive design and user-friendly interface for smooth navigation and content creation. Helpful features like tagging system, article versioning, and visibility settings enhance documentation processes. Limited complaints or negative aspects mentioned in the reviews. No significant criticism related to the core functionality or user experience of KnowledgeOwl noted in the feedback.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	No Customers information available.	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	No videos available.	No videos available.

Alternatives

Alternatives	KBPublisher 2.6 Drupal Wiki TWiki 4.5	simplewiki KBPublisher 2.6 SmartSupport 0.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SmartSupport and KnowledgeOwl offer a Free Trial.

SmartSupport is designed for Large Enterprises, Medium Business and Small Business.

KnowledgeOwl is designed for Large Enterprises, Medium Business and Small Business.

The starting price of KnowledgeOwl begins at $10,000/Year, while pricing details for SmartSupport are unavailable.

Some top alternatives to SmartSupport includes KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, PaceKB, KnowledgeBase and ProProfs Knowledge Base.

Some top alternatives to KnowledgeOwl includes simplewiki, KBPublisher, SmartSupport, Drupal Wiki, Talisma KnowledgeBase, Microsoft Azure, HelpHub, GoGoWorx, KnowledgeBase and ProProfs Knowledge Base.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SmartSupport vs KnowledgeOwl

SmartSupport

KnowledgeOwl

OverviewAffiliate Disclosure

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure