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AU
Anonymous User
06/03/24
"Easy To Use, Fantastic Support, Tons of Customization"
What do you like best about KnowledgeOwl? We were switching from an in-house knowledge base and looked at everything from a wiki-style system to doing everything in-house again. When I found KnowledgeOwl and set up a demo account, everything felt different from the start. It was easy to use, the customization level is through the roof, and the support from the demo phase all the way through our signing up and beyond has been phenomenal. Anytime there has been an issue, whether an issue with ...
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JH
Jessica H
10/31/23
"Knowledge Owl is a true partner in every sense of the word"
What do you like best about KnowledgeOwl? KnowledgeOwl has incredible customer service! Not only is their response time incredible, but their overall mentality towards service is what truly stands out. When I reach out to them I don't feel like my request is a ticket waiting to be worked - I know they have read my emails & are replying to me specifically (vs an auto reply) with knowledgeable responses. They make doing business so easy! (& enjoyable!)