Compare SmartKarrot vs Freshdesk Customer Success

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SmartKarrot (34) Get Quote Get Quote	Freshdesk Customer Success Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SmartKarrot is a customer success platform that allows businesses to find effective approaches to onboarding, nurturing, and driving customer growth. It offers a 360° view of customer ... Read More	Introducing Freshdesk Customer Success – the ultimate solution for businesses looking to win and retain customers. This powerful customer success management software is designed ... Read More
Entry Level Pricing	Starts from $499 , Billed Yearly	Starts from $79 , Billed Yearly
Free Trial Availability	Free Trial available	No free trial
User Ratings	4.6 (19)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$499 , Billed Yearly	$79 , Billed Yearly
Pricing Pans	Starter Plan Get Started Up to 5 users Segmentation Notifications Show more + SMB Plan Get Started Up to 15 users Segmentation Notifications Show more + Custom Get Started Unlimited users Private cloud Transaction per Average user based Show more +	Estate Get Started 10,000 Accounts 100,000 Emails / month 3 Maintained integrations Show more + Forest Get Started 200,000 Accounts 250,000 Emails / month 8 Maintained integrations Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Large Enterprises Medium Business Individuals Freelancers	Small Business Large Enterprises Medium Business Individuals Freelancers
Platforms Supported	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 19 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 30 Very Good 3 Good 1 Poor 0 Terible 0	No Reviews No reviews available for the product
Expert's Review generated by AI	SmartKarrot CS has received consistently positive feedback from users over the past year, praising its extensive range of features that help in staying organized and monitoring activities. Users ...Read more	No Expert ai Review available for the product
Pros and Cons	Comprehensive platform for managing client onboarding and tracking health scores, improving workflows and efficiency. Supportive team that provides valuable insights, assistance, and guidance towards achieving goals. Insights, graphical representations, and health score tracking aid in analyzing data and optimizing procedures. User-friendly interface with customizable fields for client tracking and task management. Efficient customer success tools for tracking user behavior, engagement data, and touchpoints. Updates to the platform can lead to disruptions in user experiences. Richness of features may be overwhelming, with some users finding the platform slightly complex. Integration with other tools may face challenges, and the interface could be more intuitive.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	No Integration information available.

Customers

Customers	Laalsa Qshala Kommuto	Appcues 7Geese Total Synergy

Media and Screenshots

Screenshots	1 Screenshots	6 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Parlor ClientSuccess 4.5 ProsperStack	Parlor ChurnZero 4.6 ClientSuccess 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SmartKarrot offers Free Trial, but Freshdesk Customer Success does not.

SmartKarrot is designed for Medium Business and Small Business.

Freshdesk Customer Success is designed for Large Enterprises, Medium Business and Small Business.

Pricing for SmartKarrot Starts at $499/Month when Billed Yearly whereas for Freshdesk Customer Success Starts at $79/User/Month when Billed Yearly.

Some top alternatives to SmartKarrot includes Parlor, ClientSuccess, ProsperStack, Custify, UserIQ, Salesmachine, Gainsight CS, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).

Some top alternatives to Freshdesk Customer Success includes Parlor, ChurnZero, ClientSuccess, ProsperStack, Custify, Salesmachine, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SmartKarrot vs Freshdesk Customer Success

SmartKarrot

Freshdesk Customer Success

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure