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Compare Shopify vs Kapture CRM vs Thryv vs Salesforce Sales Cloud

Shopify - Ecommerce Software
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Overview

Description

Shopify provides everything needed to sell online, at a retail location or in person. From product creation tools to checkout, payments, shipping & analytics - the software combines ... Read More

Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

9.0/10

User Ratings

4.4

4.4

(24)
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Software Demo

Demo

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Features

Total Features

21 Features

34 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $15 , Billed Yearly
          Pricing Plans
          • Not Available
          • Special

            • Unlimited Tickets

            • Custom Dashboard

            • Omnichannel Ticketing

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          • Essential

            • Omnichannel Ticketing

            • Auto-assign Tickets

            • SLA Management

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          • Professional

            • Includes features of Essential plan, plus

            • Custom API

            • Ecommerce Integrations

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          Excellent

          46

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Shopify has garnered praise for its user-friendly interface, quick setup, and vast array of features that cater to both beginners and experienced e-commerce entrepreneurs. Users appreciate the ...Read more

          Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more

          Pros and Cons
          • Easy to use, quick setup, and user-friendly interface, suitable for novice entrepreneurs.

          • Provides a wide range of tools and integrations for managing inventory, products, and payments within the platform.

          • Extensive functionality with versatile themes available.

          • Offers reliable customer support and assistance 24/7.

          • Enables seamless integration of multiple sales channels and apps.

          • Transaction fees and costs associated with premium themes and apps can increase expenses.

          • Limited customization options in free themes.

          • Some features like marketing automation may be constrained.

          • User-friendly interface and intuitive design, making it accessible for all skill levels.

          • Excellent customer support and proactive assistance in resolving queries and technical issues.

          • Effective ticketing system facilitating faster query resolution and improved productivity.

          • Comprehensive reporting and analytics capabilities for tracking performance and insights.

          • Seamless integration with various platforms and customizable features enhancing flexibility.

          • Occasional lags and latency issues affecting system performance during peak usage.

          • Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.

          • Minor delays in customer service support response during high-demand situations.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Treebo

          Treebo

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          SOS Children's Village

          FCM Travel Solutions

          FCM Travel Solutions

          Media and Screenshots

          Screenshots
          Apps Demo

          4 Screenshots

          Dashboard

          5 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Shopify and Kapture CRM offer a Free Trial.

          Shopify is designed for Large Enterprises, Medium Business and Small Business.

          Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Kapture CRM begins at $15/User/Month when Billed Yearly, while pricing details for Shopify are unavailable.

          Some top alternatives to Shopify includes PrestaShop, CS-Cart, WooCommerce, Shopify Plus, BigCommerce, AmeriCommerce, 1ShoppingCart, Zoho Commerce, Magento Open Source, Web.com, iSeller and Dukaan.

          Some top alternatives to Kapture CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].