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Compare Shopify vs Customer.guru vs Zonka Feedback

Shopify - Ecommerce Software
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Overview

Description

Shopify provides everything needed to sell online, at a retail location or in person. From product creation tools to checkout, payments, shipping & analytics - the software combines ... Read More

Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $50
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

9.1/10

User Ratings

4.4

4.4

(31)
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Software Demo

Demo

View demo

View demo

Features

Total Features

21 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $50
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageshopify pricingcustomer-guru pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          No Reviews

          No reviews available for the product

          Excellent

          10

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Shopify has garnered praise for its user-friendly interface, quick setup, and vast array of features that cater to both beginners and experienced e-commerce entrepreneurs. Users appreciate the ...Read more

          Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer ...Read more

          Pros and Cons
          • Easy to use, quick setup, and user-friendly interface, suitable for novice entrepreneurs.

          • Provides a wide range of tools and integrations for managing inventory, products, and payments within the platform.

          • Extensive functionality with versatile themes available.

          • Offers reliable customer support and assistance 24/7.

          • Enables seamless integration of multiple sales channels and apps.

          • Transaction fees and costs associated with premium themes and apps can increase expenses.

          • Limited customization options in free themes.

          • Some features like marketing automation may be constrained.

          • Easy to set up and use, with a simple user interface and quick survey setup.

          • Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.

          • Saves time by making it easy to implement NPS and gather customer feedback in one place.

          • Allows for easy customization of surveys with company branding.

          • Helpful in aggregating feedback and providing snapshot views of customer satisfaction.

          • Limited customization options and marketplace for additional apps and connectors.

          • Some users may find the richness of features and customizations overwhelming without adequate support.

          • Limited options for reaching out to customers beyond basic surveys.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Cisco

          Cisco

          Samsung

          Samsung

          IBM

          IBM

          Media and Screenshots

          Screenshots
          Apps Demo

          4 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Shopify and Customer.guru offer a Free Trial.

          Shopify is designed for Large Enterprises, Medium Business and Small Business.

          Customer.guru is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Customer.guru begins at $50/Month, while pricing details for Shopify are unavailable.

          Some top alternatives to Shopify includes PrestaShop, CS-Cart, WooCommerce, Shopify Plus, BigCommerce, AmeriCommerce, 1ShoppingCart, Zoho Commerce, Magento Open Source, Web.com, iSeller and Dukaan.

          Some top alternatives to Customer.guru includes Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and SmileBack.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].