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SendGrid
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Overview

Description

SendGrid is a complete and modern cloud communication platform that enables marketers to communicate with their customers through transactional and engagement emails. SendGrid has been ... Read More

SocketLabs is a transactional email software that helps you send email newsletters, reminder emails, and other one-off communications to your users in an automated way. It's built for ... Read More

Free Trial Availability
Spotsaas Score

9.8/10

8.9/10

User Ratings

4.6

(81)
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Software Demo

Demo

Features

Total Features

35 Features

12 Features

Unique Features
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      Other Details

      Organization Types supported
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      235

      Very Good

      101

      Good

      28

      Poor

      13

      Terible

      228

      Excellent

      55

      Very Good

      7

      Good

      2

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      SendGrid has been a popular choice for email campaigns, but recent reviews indicate a decline in service quality. While some users have faced challenges with suspended accounts and unresponsive ...Read more

      SocketLabs has been a game-changer for email marketing, offering a reliable and intuitive platform for both small and large-scale email campaigns. Users appreciate its ease of use, extensive ...Read more

      Pros and Cons
      • Reliable alternative - Some users recommend AWS SES over SendGrid due to reliability.

      • API functionality - Users appreciate the quality of the API services for sending emails.

      • Poor customer support - Multiple complaints about ineffective and unresponsive customer service.

      • Account suspension without clear reasons - Users have experienced sudden account suspensions without proper notification or explanation.

      • Easy to use interface with all necessary features for sending large volumes of emails efficiently.

      • Timely updates and security features like DMARC & DKIM for enhanced email delivery.

      • Top-notch customer service with both phone and email support.

      • Extensive help guides available for troubleshooting and self-research.

      • Lack of native alerting and reporting features, requiring additional setup for alerts.

      • Limited integration with spam-checking tools within the product.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots
      screenshots

      6 Screenshots

      Inbound Email Parsing Service

      5 Screenshots

      Videos
      video-0

      4 Videos

      video-0

      2 Videos

      Alternatives

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both SendGrid and SocketLabs offer a Free Trial.

      SendGrid is designed for Large Enterprises, Medium Business and Small Business.

      SocketLabs is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both SendGrid and SocketLabs are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to SendGrid includes SMTP, Campaigner and Moosend.

      Some top alternatives to SocketLabs includes SMTP, Campaigner and Moosend.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].