SocketLabs

Email Marketing Game Changer!

What do you like best? Our company has been using SocketLabs since 2012. It didn't take long for us to determine SocketLabs is one of the best solutions for sending email. The user interface is easy to use and provides all the features needed to send to email, no matter if its 1 hundred or 1 million emails an hour. All the latest security features like DMARC & DKIM are easy to setup in the admin console. Updates to their software are timely and easy to setup. Their customer ...

One less headache to worry about; ensure deliverability and traceability in one step.

What do you like best? Ease of use. It's easy to set up using the standard SMTP parameters or their API hooks with several applications; I just use their wordpress plugin and I'm up and running in 5m or less. What do you dislike? I wish there was just a bit more control over logging and monitoring. Don't get me wrong, the existing tools are fine; but if it were up to me I'd add additional logging options. Recommendations to others considering the product: Be sure to read ...

Support so far has been exemplary

A big thank you to Eric Davis for rescuing me after banging my head against the wall dealing with Send Grid, and really appreciate the support and help of Brian Godiksen from the support team in sanity checking our configuration and explaining clearly what we needed to change.Since moving to Socket Labs, our deliverability has increased and very impressed with the very user-friendly dashboard and reporting tools. A genuine breath of fresh air and the support so far has been exemplary

Socketlabs Provides Quality SMTP Delivery

What do you like best? Sockectlabs has the advantage of being simple to use while having the full set of features normally only available in highly priced onsite solutions. Having run onsite solutions in the past, they often required a fairly high level of expertise as well as constant tinkering. Socketlabs provides you with that level of function without the time and money investment. The product also helps with the compliance to standard around good mail sending. These features ...

I'm very happy with SocketLabs

I'm very happy with SocketLabs. Deliverability has been significantly higher than other apps I've tried. They employ specific strategies to prevent recipient mail servers from blocking our domain, thereby improving our sender reputation. Also I am impressed with their customer service. Their responses to my questions are always highly personalized and address my issues directly, not like some of the robo-responses you get sometimes from help desks. I would highly recommend SocketLabs to anyone.

Excellent deliverability for…

Excellent deliverability for transactional and newsletter emails. The pricing is really scalable and the team really friendly & helpful in getting you setup.

I've been searching tons of tools that…

I've been searching tons of tools that really care about their IP and mailing server reputation because that's the only way to get almost 100% inbox rate. I was previously using A**zon AW* and Mailg** and I decided to switch because they have one of the best whitelisted dedicated IP addresses to use that are not blacklisted anywhere!Support wise, Ginny Lockwood is one of the best customer support representative I've ever worked with. Super proficient and always provide very detailed feedback!

High praise for the online after sales support team - Socketlabs

I have been using SocketLabs for many years. I am extremely happy with the platform. It is indeed a useful and simple program. I would like to mention Ginny Lockwood, Customer Success Rep for the fantastic online support which I received when I had a little glitch. The whole support team do a great job, always happy, friendly and very quick to answer. In the IT world is difficult to find a team who are happy to provide such tremendous after sales service. I highly recommend the program and ...

Over than 5 years of partnership

What do you like best? All those years of partnership can say by itself. SocketLabs does the job. Definitely the differential is the account management and the all the support. On the feature aspect, highlights to the possibility to scale by adding new servers, each with a delivery configuration (custom bounce domain, DKIM signature and tracking) and the recently added possibility for each server to have multiple configurations. What do you dislike? Not exactly a dislike, but ...

My company has used SocketLabs for half a decade!

What do you like best? The product works as expected, we have been able to leverage the software as our main SMTP sending system which allows us to work on our core product offerings. What do you dislike? Currently nothing, the product and the staff are great to deal with! What problems are you solving with the product? What benefits have you realized? We enabled smarter email branding and analytics.