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Compare Ring.io vs Channels

Ring.io - Contact Center Operations Software
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Channels - Contact Center Operations Software
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Overview

Description

Ring.io is a contact center operations' software that integrates CRM, marketing automation and multichannel customer communication capabilities in one platform. Ring.io is designed to ... Read More

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More

Entry Level Pricing
  • Starts from $69
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
User Ratings

4.5

(22)

4.5

(14)
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Software Demo

Demo

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Channels has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $69
      • $15 , Billed Yearly
      Pricing Pans
      • Not Available
      • LITE

        • Free incoming calls

        • Free phone number

        • 2 call distribution rules

        Show more +

      • BASIC

        • Free incoming calls

        • Free phone number

        • All call distribution rules

        Show more +

      • PRO

        • Free incoming calls

        • Free phone number

        • All call distribution rules

        Show more +

      Pricing Pagering-io pricingchannels pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      42

      Very Good

      8

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      10

      Very Good

      4

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      Ring.io has garnered exceptional praise from its users in the past 12 months. The feedback highlights the platform's straightforward UI, seamless integration with CRMs like HubSpot and Zoho, and ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • User-friendly interface with seamless integration.

      • Efficient automation features like auto drop voicemail, text, and email.

      • Powerful CRM and dialer tool with high productivity.

      • Excellent customer service and onboarding support.

      • Easy integration with various CRM systems for effective communication.

      • Limited app and connector options in the Marketplace.

      • Customizations and rich features may be overwhelming for new users without adequate support.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Customers

      Customers
      Townsquare

      Townsquare

      Holologic

      Holologic

      Credibly

      Credibly

      No Customers information available.

      Media and Screenshots

      Screenshots
      Call To CRM

      7 Screenshots

      No screenshots available.

      Videos
      video-0

      6 Videos

      No videos available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Ring.io and Channels offer a Free Trial.

      Ring.io is designed for Large Enterprises, Medium Business and Small Business.

      Channels is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for Ring.io Starts at $69/User/Month whereas for Channels Starts at $15/User/Month when Billed Yearly.

      Some top alternatives to Ring.io includes Compass Payments Suite, Dialer360, Call Center Studio, Truly, Dialpad Contact Center, Channels, ice Contact Center, RingCentral Contact Center, Squaretalk and CloudCall.

      Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].