Compare Retail Pro vs Lightspeed eCom

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Retail Pro (31) Get Quote Get Quote	Lightspeed eCom (739) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Retail Pro is point of sale software to help companies manage their daily operations. It provides a wide range of features, from managing customers and inventory to accepting payments and ... Read More	Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel ... Read More
Entry Level Pricing	Starts from $119	Starts from $69 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	9.4/10	8.6/10
User Ratings	3.7 (2746)	3.9 (741)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	9 Features	11 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$119	$69 , Billed Yearly
Pricing Plans	Not Available	Basic Get Started Retail POS Payments Starter Get Started Includes features of Basic plan, plus eCommerce Standard Get Started Includes features of Starter paln plus Accounting Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Large Enterprises Freelancers Medium Business Small Business	Individuals Large Enterprises Freelancers Medium Business Small Business
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.7 (based on 2746 reviews)	3.9 (based on 741 reviews)
Rating Distribution	Excellent 9 Very Good 16 Good 5 Poor 0 Terible 1	Excellent 671 Very Good 15 Good 1 Poor 12 Terible 40
Expert's Review generated by AI	RetailPro has garnered positive feedback over the past year, with users praising its extensive features and capabilities for retail businesses. Its flexibility and lightness make it a preferred ...Read more	Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and ...Read more
Pros and Cons	Easy to use, user-friendly interface for quick transaction processing. Provides detailed and diverse reports for better inventory and sales management. Offers great organization features for efficient product tracking. Responsive vendor support for queries and assistance. Speedy system performance compared to other point of sale software. Complex and expensive customization of reports. Slow navigation at times, especially when dealing with a large number of items. Limited functionalities for advanced features like custom orders.	Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention. Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability. Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience. Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers. Easy system setup and onboarding process facilitated by helpful and friendly staff, such as Arielle. Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers. Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone. Limited availability of physical support for on-site technical issues, impacting the resolution time and effectiveness of service for some customers.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	MailChimp 3.9 (27427 reviews)

Media and Screenshots

Screenshots	7 Screenshots	1 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	iVend Retail 4.9 GoFrugal POS Software 4.5 LivePOS 4.6	ShopKeep 3.1 SkuIQ 2.5 ShopTill-e

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Lightspeed eCom offers Free Trial, but Retail Pro does not.

Retail Pro is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Lightspeed eCom is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Retail Pro Starts at $119/Month whereas for Lightspeed eCom Starts at $69/Month when Billed Yearly.

Some top alternatives to Retail Pro includes iVend Retail, GoFrugal POS Software, LivePOS, Visual Retail Plus, ShopKeep, Ari Retail POS, Retailbean Lite, Lightspeed eCom, LightSpeed Restaurant and Lightspeed Retail.

Some top alternatives to Lightspeed eCom includes ShopKeep, SkuIQ, ShopTill-e, WooCommerce, Shopify Plus, BigCommerce, Shopify, Shopnix, Shift4Shop, LightSpeed Restaurant, Lightspeed Retail and Web.com.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Retail Pro vs Lightspeed eCom

Retail Pro

Lightspeed eCom

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure