spotsaas-logo
Get Listed

Compare RescueAssist vs GoTo Resolve vs NinjaOne (NinjaRMM)

Get Quote
Get Quote

Overview

Description

RescueAssist is a software-based service that connects you to your computer in an easy-to-use manner either over the Internet or by phone. Using RescueAssist, you can remotely access and ... Read More

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $39 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.1/10

9.3/10

User Ratings
Get Quote
Get Quote

Software Demo

Demo

View demo

View demo

Features

Total Features

8 Features

7 Features

Unique Features
      Get Quote
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $39 , Billed Yearly
          Pricing Pans
          • Not Available
          • Service Desk

            • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

            • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

            • Free upgrades

            Show more +

          • GoToAssist

            • 1 Agent

            • Agent Console

            • File Transfer

            Show more +

          Pricing Pagerescueassist pricinggoto-resolve pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
          Get Quote
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          146

          Very Good

          93

          Good

          12

          Poor

          0

          Terible

          1

          Excellent

          256

          Very Good

          140

          Good

          18

          Poor

          0

          Terible

          3

          Expert's Review generated by AI

          GoTo Resolve (formerly GoToAssist) has received positive feedback from users within the last 12 months. Users appreciate the user-friendly interface that offers seamless remote assistance without ...Read more

          GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

          Pros and Cons
          • Streamlined remote assistance with a user-friendly interface, enhancing efficiency.

          • Multifunctional capabilities including remote connection, mobile support, and easy communication features.

          • Efficient ticketing system for tracking and managing tickets.

          • Automates repetitive tasks, enhancing productivity.

          • Offers unattended support for resolving issues without user interaction.

          • Issues with the unattended support system, causing connectivity problems.

          • Lack of innovation compared to competitors.

          • Some users may find the interface glitchy, especially with slower internet speeds.

          • User-friendly interface with minimal interruptions during product usage.

          • Easy access with straightforward GUI and seamless troubleshooting options.

          • Quick installation process and excellent support for desktop and service desk issues.

          • Fantastic AI features for quick issue diagnosis and resolution.

          • Multiple device support and easy file transfer options for streamlined support.

          • Some users may face challenges with software installation, requiring extra time.

          • Limited customer support and lack of a free trial option could be drawbacks for some users.

          • The price point may be high for small businesses, impacting affordability.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          Customers

          Customers

          No Customers information available.

          No Customers information available.

          Media and Screenshots

          Screenshots
          RescueAssist : Connections screenshot

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          4 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both RescueAssist and GoTo Resolve offer a Free Trial.

          RescueAssist is designed for Large Enterprises, Medium Business and Small Business.

          GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of GoTo Resolve begins at $39/Month when Billed Yearly, while pricing details for RescueAssist are unavailable.

          Some top alternatives to RescueAssist includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, BeyondTrust Remote Support, TeamViewer, VNC Connect, Sygma Connect, Instant Housecall, Splashtop Business Access, LogMeIn Rescue and GoTo Resolve.

          Some top alternatives to GoTo Resolve includes NinjaOne (NinjaRMM), Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].