Compare Quickbooks vs Time Tracker by eBillity vs Connecteam vs Smartsheet

No Reviews

No Reviews

• Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

• Fast and efficient issue resolution, often within minutes or a single call.

• Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

• Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

• Easy-to-arrange callbacks and accessible support systems for quick troubleshooting.

• Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

• Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

• Reliance on customer care for resolving issues suggests that the product might lack sufficient self-help resources or intuitive design in certain areas.

• Simple, user-friendly interface that requires minimal training, even for beginners.

• Easy to input, track, and correct time entries, improving efficiency for users.

• Ability to switch between tasks or timers seamlessly and manage multiple task transitions in a day.

• Cloud-based platform with a mobile app, enabling remote access and flexibility.

• Integration with QuickBooks and other platforms, reducing manual data entry and minimizing errors.

• The web interface might feel confusing or frustrating for less tech-savvy users.

• Occasional crashes or performance issues can disrupt work.

• Advanced features like deeper project details and reporting could use improvement.