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Compare Quickbooks vs Helpshift vs ZoomInfo Chat

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Overview

Description

Quicken delivers powerful business and financial management software for small-business owners, accountants and tax professionals. Its accounting software helps you manage your important ... Read More

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

17 Features

24 Features

Unique Features
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      Pricing

      Pricing Option
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          7628

          Very Good

          455

          Good

          114

          Poor

          41

          Terible

          107

          Excellent

          226

          Very Good

          138

          Good

          30

          Poor

          6

          Terible

          2

          Expert's Review generated by AI

          Over the past year, this product has consistently impressed users with its exceptional customer support and user-friendly interface. The customer service team, frequently praised for being ...Read more

          Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

          Pros and Cons
          • Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

          • Fast and efficient issue resolution, often within minutes or a single call.

          • Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

          • Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

          • Easy-to-arrange callbacks and accessible support systems for quick troubleshooting.

          • Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

          • Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

          • Reliance on customer care for resolving issues suggests that the product might lack sufficient self-help resources or intuitive design in certain areas.

          • Integrates well with other resources and systems for easier customer service.

          • Offers a variety of possibilities to search for information and manage client requests effectively.

          • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

          • Automation and filter settings are great for streamlining support processes.

          • AI bots are well-implemented, helping improve customer service efficiency and experience.

          • Occasional system crashes and slow response times.

          • Limited customization options and lack of certain platform support on the Help Center.

          • Some users find the system a bit overwhelming due to the number of available features and settings.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Microsoft

          Microsoft

          Playrix

          Playrix

          Zynga

          Zynga

          Media and Screenshots

          Screenshots
          Bill pay widget

          4 Screenshots

          Dashboard

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Quickbooks offers Free Trial, but Helpshift does not.

          Quickbooks is designed for Individuals, Freelancers, Medium Business and Small Business.

          Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing details for both Quickbooks and Helpshift are unavailable at this time. Contact the respective providers for more information.

          Some top alternatives to Quickbooks includes Xero, Freshbooks, Sage Accounting (Sage One), Zoho Books, easybook.io, QuickFile, AccountingSuite, Sage Business Cloud Accounting, Wave and Sage 50cloud Accounting.

          Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].