Compare Quickbooks vs eWay-CRM vs Salesforce Sales Cloud vs Pipedrive

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• Exceptional customer service, with representatives described as friendly, knowledgeable, and patient.

• Fast and efficient issue resolution, often within minutes or a single call.

• Support staff go above and beyond to thoroughly explain solutions and provide follow-up materials for future guidance.

• Helpful for beginners and non-technical users, with clear step-by-step guidance provided.

• Easy-to-arrange callbacks and accessible support systems for quick troubleshooting.

• Some technical issues require contacting support, such as connectivity problems with apps and account recovery.

• Occasional challenges with specific features like VAT payments and payroll functionalities may confuse new users.

• Reliance on customer care for resolving issues suggests that the product might lack sufficient self-help resources or intuitive design in certain areas.

• Strong integration with Outlook and Excel, making it an essential tool for users who frequent these applications.

• Intuitive and user-friendly interface, requiring minimal training for basic functions.

• Highly customizable to meet diverse business needs and workflows.

• Reliable tool for managing sales processes, project pipelines, and complex workflows with ease.

• Great customer support praised for their helpfulness and expertise.

• Slows down Outlook for some users, which can affect workflow efficiency.

• The richness of features could be overwhelming for those with little experience.

• Limited insights from advanced users regarding long-term performance.