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• Automates and streamlines repetitive recruitment tasks like scheduling, email management, and interview feedback, saving time and improving efficiency.

• Intuitive, user-friendly interface with minimal training needed, enabling quick adoption across teams, including non-technical users.

• Enhances collaboration and transparency within hiring teams and stakeholders by centralizing information and processes.

• Offers useful features like bulk actions, nurture campaigns, built-in templates, and Chrome extensions for increased productivity.

• Smooth implementation process praised by many users, with accessible customer support during onboarding.

• Customer support post-implementation is inconsistent and unresponsive at times, leading to delays in issue resolution.

• Limited customization options for workflows, scorecards, and career pages, which may not meet the needs of larger organizations or advanced use cases.

• Duplicate calendar invites and lack of advanced integration with tools like Microsoft Teams, Outlook, or Zoom (especially on lower-tier plans) frustrate some users.