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Compare productboard vs Refiner

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Refiner - Survey/ User Feedback Software
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Overview

Description

Productboard is the product management software for agile development teams. The SaaS solution lets you reduce effort and improve return on investment, every day. The platform features ... Read More

Refiner is a customer feedback solution that enables SaaS companies to collect insightful customer feedback with elegant survey widgets that provide a smooth on-brand user experience in web ... Read More

Entry Level Pricing
  • Starts from $20 , Billed Yearly
  • Starts from $79 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.5/10

8.3/10

User Ratings
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Features

Total Features

15 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $20 , Billed Yearly
          • $79 , Billed Yearly
          Pricing Pans
          • Essentials

            • Yearly - $20/maker per month

            • Monthly - $25/maker per month

            • Create and share customized roadmaps

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          • Pro

            • Yearly - $50/maker per month

            • Monthly - $60/maker per month

            • Connect customer feedback to feature prioritization & planning

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          • Scale

            • $100 billed yearly only /maker per month, 5 makers min

            • Connect strategic objectives to feature prioritization

            • Visualize feature prioritization and dependencies

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          • Browse all pricing plans
          • Essentials

            • Get started in minutes with our NPS, CSAT, CES, and PMF templates

            • Build custom survey flows

            • In-App surveys (Web & Mobile)

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          • Growth

            • Includes features of Essentials plan, plus

            • Track user events

            • Two-way data sync with Segment.com

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          • Enterprise

            • Run any number of survey campaigns (NPS, CSAT, CES, PMF, product feedback, ...) simultaneously

            • Unlimited team members, SSO and fine grained access rights

            • Full white-label survey design

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          Pricing Pageproductboard pricingrefiner pricing

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          5

          (based on 8 reviews)

          Rating Distribution

          Excellent

          77

          Very Good

          5

          Good

          4

          Poor

          2

          Terible

          1

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Productboard has garnered high praise for its user-friendly interface, robust collaboration features, and seamless integrations with popular tools. Users commend its empowering capabilities that ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Centralizes all product feedback and insights in one place, enhancing decision-making and prioritization.

          • User-friendly interface with powerful collaboration features, making it easy for teams to understand customers and plan roadmaps effectively.

          • Seamless integration with popular tools like Jira and Intercom, streamlining workflows and improving efficiency.

          • Customizable and adaptable to various product processes, providing flexibility for different teams and departments.

          • Provides a centralized repository for feedback, making it easier to track, organize, and act on insights.

          • The initial setup and richness of features may require some time and effort to fully grasp, potentially overwhelming for new users without proper training.

          • Limited integration options with other third-party apps and connectors, leading to restrictions in advanced functionalities that could enhance productivity further.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Microsoft

          Microsoft

          Zendesk

          Zendesk

          Dellemc

          Dellemc

          Qonto

          Qonto

          Livestorm

          Livestorm

          Copy.ai

          Copy.ai

          Media and Screenshots

          Screenshots
          Roadmap board screen

          3 Screenshots

          User Segment screenshot

          5 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both productboard and Refiner offer a Free Trial.

          productboard is designed for Individuals, Large Enterprises, Medium Business and Small Business.

          Refiner is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for productboard Starts at $20/User/Month when Billed Yearly whereas for Refiner Starts at $79/Month when Billed Yearly.

          Some top alternatives to productboard includes Aha!, Roadmunk, ProdPad, ProductPlan, Jira, Productroad, ProductFlare, Next Please, airfocus and IdeaPlan.

          Some top alternatives to Refiner includes SmartSurvey, SightMill, SurveySparrow, Couchsurvey, ngSurvey, Cognito Forms, Liveform, UserFace, SatisMeter, Feedlify and feedback.farm.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].