Neither Planhat nor Freshdesk Customer Success offers a free trial.
Planhat is designed for Large Enterprises, Medium Business and Small Business.
Freshdesk Customer Success is designed for Large Enterprises, Medium Business and Small Business.
Pricing for Planhat Starts at $1,150/Month whereas for Freshdesk Customer Success Starts at $79/User/Month when Billed Yearly.
Some top alternatives to Planhat includes Salesforce, ChurnZero, ClientSuccess, Totango, Custify, Salesmachine, Catalyst, Gainsight CS, Freshdesk Customer Success and Freshdesk Customer Success (Formely Freshsuccess).
Some top alternatives to Freshdesk Customer Success includes Parlor, ChurnZero, ClientSuccess, ProsperStack, Custify, Salesmachine, Churn360 and Freshdesk Customer Success (Formely Freshsuccess).