Compare MetaCX vs SpiceCSM Engagement Suite vs Salesforce Sales Cloud vs Pipedrive

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	MetaCX (1) Get Quote Get Quote	SpiceCSM Engagement Suite Get Quote Get Quote

Overview
Affiliate Disclosure

Description	MetaCX is customer success software for fast growing SaaS companies. With a single User Interface, the MetaCX platform incorporates CRM, support automation, a self care portal and email ... Read More	SpiceCSM is CRM Software that manages Customer Contact information (CRM) and Sales and Marketing workflow (SFA), as well as task management, messaging, data integration, including ... Read More
Entry Level Pricing	Not Available	Starts from $90 , Billed Yearly
Free Trial Availability	No free trial	No free trial
Spotsaas Score	Not Available	7.6/10
User Ratings	4.5 (1)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	5 Features
Unique Features	No features
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Pricing

Pricing Option
Starting From	Not Available	$90 , Billed Yearly
Pricing Pans	Not Available	Professional Get Started Unified User Interface (UUI) Customizable CRM Guided Process / Agent Scripting Show more + Enterprise Get Started Includes features of Professional plan, plus SpiceCSM Automation Suite Visual Process Editor (Advanced Automation Nodes) Show more +
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 1 reviews)	No Reviews No reviews available for the product
Rating Distribution	Excellent 1 Very Good 0 Good 0 Poor 0 Terible 0	No Reviews No reviews available for the product
Expert's Review generated by AI	No Expert ai Review available for the product	The SpiceCSM Engagement Suite stands out as a versatile and highly adaptable tool for customer engagement, offering impressive customization and user-friendly features. Users consistently ...Read more
Pros and Cons		Reliable and highly adaptable platform with extensive customization options that fit diverse business needs. Easy to use and manage, even for non-technical users, reducing training time and onboarding obstacles. Significant improvement in productivity and consistency through built-in tools like dashboards and streamlined processes. Excellent customer service and support, with the ability to tailor solutions based on specific requirements. Effective in integrating databases and ticketing systems, enabling centralized issue tracking and resolution. Reporting features lack depth and robustness compared to other platforms, limiting advanced analytics. Some customization options are restricted or controlled externally, reducing flexibility for users. Visual design and agent user interface feel outdated, leading to a less engaging experience.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	BluePay 4 (33 reviews) LogMeIn Pro 4.4 (263 reviews) Zuora Billing 3.2 (5 reviews)

Customers

Customers	No Customers information available.	NICE InContact ConnectForce Frost and Sullivan

Media and Screenshots

Screenshots	No screenshots available.	No screenshots available.
Videos	1 Videos	2 Videos

Alternatives

Alternatives	SpiceCSM Engagement Suite Parlor ClientSuccess 4.5	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither MetaCX nor SpiceCSM Engagement Suite offers a free trial.

MetaCX is designed for Large Enterprises, Medium Business and Small Business.

SpiceCSM Engagement Suite is designed for Large Enterprises, Medium Business and Small Business.

The starting price of SpiceCSM Engagement Suite begins at $90/User/Month when Billed Yearly, while pricing details for MetaCX are unavailable.

Some top alternatives to MetaCX includes SpiceCSM Engagement Suite, Parlor, ClientSuccess, ProsperStack, Custify, Planhat, Ecosystems, Freshdesk Customer Success (Formely Freshsuccess), Valuecore and NICE Satmetrix.

Some top alternatives to SpiceCSM Engagement Suite includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Keap, SalesCRM, SimpleCRM, CRM.me, webCRM, CAS CRM, DigitalCRM.com, SpinOffice CRM and CRM.io by 500apps.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare MetaCX vs SpiceCSM Engagement Suite vs Salesforce Sales Cloud vs Pipedrive

MetaCX

SpiceCSM Engagement Suite

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure