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Compare Medallia Experience Cloud vs Adobe Experience Platform

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

Medallia Experience Cloud - Experience Management Software

Medallia Experience Cloud

(25)
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Adobe Experience Platform - Customer Data Platform (CDP)

Adobe Experience Platform

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Overview
Affiliate Disclosure

Description

Medallia Experience Cloud is a highly acclaimed SaaS platform that utilizes machine learning to enhance customer engagement in real-time. It offers top-notch services that are trusted by ... Read More

The Adobe Experience Platform is a complete solution for managing customer data with tools used every day. Built around a powerful CDP, it provides automation and insights that transform ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

Not Available

8.3/10

User Ratings

4.3

(191)

4

(59)
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Software Demo

Demo

Medallia Experience Cloud has not given any software demo yet

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Features

Total Features

0 Features

9 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        Pricing information not available

        View detailed pricing
        View detailed pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        Get Quote

        User Reviews

        User Ratings

        4.3

        (based on 191 reviews)

        4

        (based on 59 reviews)

        Rating Distribution

        Excellent

        17

        Very Good

        7

        Good

        0

        Poor

        0

        Terible

        1

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Medallia Customer Experience is a highly valuable tool for businesses looking to gain deep insights into their customer feedback. The platform excels in providing comprehensive analytics and ...Read more

        No Expert ai Review available for the product

        Pros and Cons

        • Valuable insights provided by Medallia help diagnose site wins and areas for improvement, thus enhancing performance.

        • Extensive customization options allow tailoring of surveys, reports, and dashboards to meet specific business needs.

        • Easy navigation and state-of-the-art dashboard make Medallia user-friendly and helpful in addressing customer complaints.

        • Comprehensive platform for analyzing experience data at macro and micro levels, offering end-to-end survey creation and deployment tracking.

        • Learning curve associated with using Medallia, although it becomes easier with more usage.

        • Dependency on third-party assistance for configuration can be challenging and time-consuming.

        • Limited support for text analytics, making it difficult to process large volumes of comments efficiently.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Read reviews
        Read reviews

        Integrations

        Integration with other apps
        Salesforce
        Salesforce

        4.3

        (31400 reviews)

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        Medallia Experience Cloud screenshot

        5 Screenshots

        No screenshots available.

        Videos

        No videos available.

        video-0

        1 Videos

        Alternatives

        Alternatives
        SAP Customer Experience
        SAP Customer Experience
        Advize.ai - Text Mining Software
        Advize.ai
        Adobe Experience Platform - Customer Data Platform (CDP)
        Adobe Experience Platform

        4

        Adobe Experience Manager - Content Management Software
        Adobe Experience Manager

        4.2

        Jahia Digital Experience Platform - Digital Experience Platform (DXP)
        Jahia Digital Experience Platform

        4.1

        CustomerLabs CDP - Customer Data Platform (CDP)
        CustomerLabs CDP

        4.9

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Medallia Experience Cloud nor Adobe Experience Platform offers a free trial.

        Medallia Experience Cloud is designed for Large Enterprises, Medium Business and Small Business.

        Adobe Experience Platform is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Medallia Experience Cloud and Adobe Experience Platform are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Medallia Experience Cloud includes SAP Customer Experience, Advize.ai, Adobe Experience Platform, Experience.com, The Experience Manager, CustomerGauge and NICE Satmetrix.

        Some top alternatives to Adobe Experience Platform includes Adobe Experience Manager, Jahia Digital Experience Platform, CustomerLabs CDP, Captain Metrics, Abacus ADvance, Lexer, Acquia Marketing Cloud, Oracle Cloud CX, BSI CDP and Adobe Campaign.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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        Louisville, Kentucky 40223, USA

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        9931 Corporate Campus Dr
        Louisville, Kentucky 40223, USA