Compare Marchex vs Cognigy Insights

Overview

Key features

Pricing

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Integratons

Media & Screenshots

Alternatives

	Marchex (53) Get Quote Get Quote	Cognigy Insights Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Marchex Call Analytics is the next-generation inbound call tracking software. This intelligent call tracking system allows businesses to analyze, optimize, and grow their inbound leads. ... Read More	Cognigy Insights delivers a comprehensive analytics suite for Conversational AI. Our software spotlights where performance can be improved, enabling you to reach higher NLU accuracy. ... Read More
Free Trial Availability	No free trial	Free Trial available
User Ratings	4.1 (217)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	20 Features	0 Features
Unique Features		No features
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Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Individuals Large Enterprises Freelancers	Medium Business Small Business Individuals Large Enterprises Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 217 reviews)	No reviews available for the product
Rating Distribution	Excellent 50 Very Good 0 Good 0 Poor 0 Terible 3	No reviews available for the product
Expert's Review generated by AI	Marchex Call Analytics is a robust platform designed to optimize inbound call performance through advanced tracking and AI-driven conversation analysis. Its dynamic call attribution and ...Read more	No Expert ai Review available for the product
Pros and Cons	Marchex offers dynamic call tracking with real-time attribution, enabling businesses to understand which marketing channels drive inbound calls. This facilitates optimized marketing spend and improved ROI. The platform provides AI-powered conversation intelligence, including call transcription, keyword spotting, sentiment analysis, and call scoring. These features help businesses gain deeper insights into customer interactions. With over 50 types of downloadable reports and the Call DNA visualization technology, Marchex enables detailed analysis of call data, aiding in strategic decision-making. Marchex incorporates features like PCI and SSN redaction in call recordings and transcripts, ensuring compliance with data protection standards and safeguarding sensitive customer information. Marchex does not offer built-in functionalities for reservations, online scheduling, or calendar management, which may require businesses to use additional tools for these purposes. The platform lacks internal chat or messaging features, potentially impacting real-time communication within teams.
Positive Reviews	No reviews available for the product	No reviews available for the product
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Customers

Customers	KIA Carrier Ford	Daimler Henkel Bosch

Media and Screenshots

Screenshots	3 Screenshots	No screenshots available.
Videos	3 Videos	3 Videos

Alternatives

Alternatives	CallRail 4.5 Conversica 4.4 Konverse AI	Alterra IntelliJ IDEA 4.6 IBM Cognos Analytics 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Cognigy Insights offers Free Trial, but Marchex does not.

Marchex is designed for Large Enterprises, Medium Business and Small Business.

Cognigy Insights is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Marchex and Cognigy Insights are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Marchex includes CallRail, Conversica, Konverse AI, Conversational AI Bot, q&ai Technologies, Cognigy Insights, Chorus, Convin and ExecVision.

Some top alternatives to Cognigy Insights includes Alterra, IntelliJ IDEA, IBM Cognos Analytics, Conversational AI Bot, OneDash, Botbot.AI, yellow.ai, DataChat, Kindly Conversion Optimization and Convin.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Marchex vs Cognigy Insights

Marchex

Cognigy Insights

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure