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Marchex - Conversation Intelligence Software

Marchex Reviews in April 2025: User Ratings, Pros & Cons

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4.1

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Marchex Reviews & Ratings

4.1

Very Good

Based on 217 ratings & 53 reviews

Rating Distribution

Excellent

(50)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(3)

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Showing 1-10 out of 53

JB

John B

02/22/23

5 out of 5

"John Brady Reviw"

What do you like best about Marchex? Great customer service The team always provides important insight What do you dislike about Marchex? Nothing. The entire Marchex Team is very helpful What problems is Marchex solving and how is that benefiting you? How to maximize every phone call

JB

John B

02/22/23

5 out of 5

"John Brady Reviw"

What do you like best about Marchex? Great customer service The team always provides important insight What do you dislike about Marchex? Nothing. The entire Marchex Team is very helpful What problems is Marchex solving and how is that benefiting you? How to maximize every phone call

JB

John B

02/22/23

5 out of 5

"John Brady Reviw"

What do you like best about Marchex? Great customer service The team always provides important insight What do you dislike about Marchex? Nothing. The entire Marchex Team is very helpful What problems is Marchex solving and how is that benefiting you? How to maximize every phone call

JB

John B

02/22/23

5 out of 5

"John Brady Reviw"

What do you like best about Marchex? Great customer service The team always provides important insight What do you dislike about Marchex? Nothing. The entire Marchex Team is very helpful What problems is Marchex solving and how is that benefiting you? How to maximize every phone call

JB

John B

02/22/23

5 out of 5

"John Brady Reviw"

What do you like best about Marchex? Great customer service The team always provides important insight What do you dislike about Marchex? Nothing. The entire Marchex Team is very helpful What problems is Marchex solving and how is that benefiting you? How to maximize every phone call

KB

Kelly B

02/01/23

5 out of 5

"First Class Customer Support - Very Responsive!"

What do you like best about Marchex? Jaclyn Coleman goes out of her way to help! What do you dislike about Marchex? I would like to see the failed calls and Lead call success rate linked up with the Dealer's CRM or Drive Growth by Sales Consultant. Then put it on a spreadsheet by dealer, district and zone What problems is Marchex solving and how is that benefiting you? Dealer analysis before making a dealer visit. Very Helpful!

KB

Kelly B

02/01/23

5 out of 5

"First Class Customer Support - Very Responsive!"

What do you like best about Marchex? Jaclyn Coleman goes out of her way to help! What do you dislike about Marchex? I would like to see the failed calls and Lead call success rate linked up with the Dealer's CRM or Drive Growth by Sales Consultant. Then put it on a spreadsheet by dealer, district and zone What problems is Marchex solving and how is that benefiting you? Dealer analysis before making a dealer visit. Very Helpful!

KB

Kelly B

02/01/23

5 out of 5

"First Class Customer Support - Very Responsive!"

What do you like best about Marchex? Jaclyn Coleman goes out of her way to help! What do you dislike about Marchex? I would like to see the failed calls and Lead call success rate linked up with the Dealer's CRM or Drive Growth by Sales Consultant. Then put it on a spreadsheet by dealer, district and zone What problems is Marchex solving and how is that benefiting you? Dealer analysis before making a dealer visit. Very Helpful!

KB

Kelly B

02/01/23

5 out of 5

"First Class Customer Support - Very Responsive!"

What do you like best about Marchex? Jaclyn Coleman goes out of her way to help! What do you dislike about Marchex? I would like to see the failed calls and Lead call success rate linked up with the Dealer's CRM or Drive Growth by Sales Consultant. Then put it on a spreadsheet by dealer, district and zone What problems is Marchex solving and how is that benefiting you? Dealer analysis before making a dealer visit. Very Helpful!

KB

Kelly B

02/01/23

5 out of 5

"First Class Customer Support - Very Responsive!"

What do you like best about Marchex? Jaclyn Coleman goes out of her way to help! What do you dislike about Marchex? I would like to see the failed calls and Lead call success rate linked up with the Dealer's CRM or Drive Growth by Sales Consultant. Then put it on a spreadsheet by dealer, district and zone What problems is Marchex solving and how is that benefiting you? Dealer analysis before making a dealer visit. Very Helpful!