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Compare LiveAgent vs ConvergeHub vs Pipedrive vs HubSpot CRM

Overview

Description

LiveAgent is online support software that gives users the freedom to talk with their customers, manage projects and deliver live chat, e‑mail and phone support. It's mobile‑enabled too so ... Read More

ConvergeHub is a powerful CRM platform for SMBs, enabling you to efficiently manage your business from one place. With CRM, marketing automation and accounting in one cloud-based software ... Read More

Entry Level Pricing
  • Starts from $15
  • Starts from $9
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

8.9/10

User Ratings

4.6

(37)

Features

Total Features

25 Features

10 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $15
          • $9
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageliveagent pricingconvergehub pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          682

          Very Good

          173

          Good

          13

          Poor

          1

          Terible

          1

          Excellent

          28

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          ConvergeHub has consistently emerged as a cost-effective and feature-rich CRM platform tailored for small to midsize businesses. Users applaud its all-in-one approach, seamlessly integrating ...Read more

          Pros and Cons

          No pros or cons available for the product

          • Cost-effective and feature-rich CRM, suitable for small and mid-sized businesses on a budget.

          • Integrates multiple functionalities in one platform—sales, marketing, billing, support, and data centralization—leading to time and cost savings.

          • Highly customizable with robust automation tools, allowing businesses to tailor processes to specific needs.

          • Intuitive and relatively easy to learn, with excellent support resources such as videos, tutorials, and responsive customer service.

          • User interface (UI) feels outdated and lacks modern aesthetics, though improvements are reportedly in development.

          • Some users experience a learning curve, especially new CRM adopters, although resources ease this process.

          • Limited native integrations for specific third-party apps, requiring workarounds for niche functionalities.

          • Mobile app is not as robust or polished compared to the web version.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          LiveAgent_customers_5

          LiveAgent_customers_5

          LiveAgent_customers_1

          LiveAgent_customers_1

          LiveAgent_customers_3

          LiveAgent_customers_3

          No Customers information available.

          Media and Screenshots

          Screenshots
          Inside of Tickets

          14 Screenshots

          No screenshots available.

          Videos
          video-0

          5 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LiveAgent and ConvergeHub offer a Free Trial.

          LiveAgent is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          ConvergeHub is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for LiveAgent Starts at $15/User/Month whereas for ConvergeHub Starts at $9/User/Month.

          Some top alternatives to LiveAgent includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, ClickDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, Help Scout, LabiDesk, LiveChat, Zendesk Chat, LiveHelpNow and Little SaaS Communication.

          Some top alternatives to ConvergeHub includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Salesforce, CompanyHub CRM, Thryv, Concord CRM, SalesCRM, SimpleCRM, Simply CRM, Cool Life CRM and CentraHub CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].