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Compare Lightspeed eCom vs Lightspeed Retail

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Overview

Description

Lightspeed eCom software was designed for companies who want to take control of their inventory management and ecommerce sales to grow their business. Lightspeed eCom is a multi-channel ... Read More

With the tagline "Rediscover your business and unlock potential growth opportunities," Lightspeed Retail is a comprehensive POS software that offers advanced e-commerce solutions, ... Read More

Entry Level Pricing
  • Starts from $69 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

8.6/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

11 Features

14 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $69 , Billed Yearly
          • Not Available
          Pricing Pans
          • Not Available
          Pricing Pagelightspeed-ecom pricinglightspeed-retail pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          671

          Very Good

          15

          Good

          1

          Poor

          12

          Terible

          40

          Excellent

          230

          Very Good

          76

          Good

          14

          Poor

          8

          Terible

          30

          Expert's Review generated by AI

          Lightspeed's customer service consistently receives high praise, particularly for their dedicated and responsive account managers like Erica and Chris. Their ability to quickly address issues and ...Read more

          Lightspeed Retail stands out as a robust POS system with a solid feature set tailored for retail operations, making inventory management a breeze. Users appreciate its intuitive interface and the ...Read more

          Pros and Cons
          • Exceptional customer service provided by account managers like Erica, Latasha, and Audrey, leading to high customer satisfaction and retention.

          • Quick response times and efficient resolution of issues by the customer service team, showcasing professionalism and reliability.

          • Lightspeed system's interface is intuitive and easy to navigate, enhancing user experience.

          • Dedicated and knowledgeable support specialists like Catherine provide personalized assistance and go above and beyond to help customers.

          • Easy system setup and onboarding process facilitated by helpful and friendly staff, such as Arielle.

          • Inconsistent physical service delivery for hardware installations and repairs, leading to delays and business disruptions for some customers.

          • Long wait times for phone support, with limited language availability and occasional issues with the quality of service provided over the phone.

          • Limited availability of physical support for on-site technical issues, impacting the resolution time and effectiveness of service for some customers.

          • Cloud-based system providing easy access to information from anywhere.

          • User-friendly interface, making it easy to learn and operate.

          • Integrated inventory management with advanced features and reporting capabilities.

          • Reliable and fast-loading back-end system suitable for small to medium-sized retail stores.

          • Support team availability and quick response for assistance.

          • Customer service may be inconsistent at times.

          • Limited customizations and marketplace options for additional apps and connectors.

          • Some users find the platform intimidating due to feature richness without adequate support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers

          No Customers information available.

          Kanel

          Kanel

          oth

          oth

          Editorial

          Editorial

          Media and Screenshots

          Screenshots
          Reporting Analytics

          1 Screenshots

          Retail

          3 Screenshots

          Videos
          video-0

          1 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Lightspeed eCom and Lightspeed Retail offer a Free Trial.

          Lightspeed eCom is designed for Large Enterprises, Medium Business and Small Business.

          Lightspeed Retail is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Lightspeed eCom begins at $69/Month when Billed Yearly, while pricing details for Lightspeed Retail are unavailable.

          Some top alternatives to Lightspeed eCom includes ShopKeep, SkuIQ, ShopTill-e, WooCommerce, Shopify Plus, BigCommerce, Shopify, Shopnix, Shift4Shop, LightSpeed Restaurant, Lightspeed Retail and Web.com.

          Some top alternatives to Lightspeed Retail includes Clover, LivePOS, ShopKeep, Loyverse POS, Square Point of Sale, Shopify POS, Toast, TouchBistro, LightSpeed Restaurant, Vend POS and LithosPOS.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].