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Compare Instabug vs Usersnap

Instabug - Bug Tracking Software
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Usersnap - Bug Tracking Software
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Overview

Description

Instabug is a bug reporting and user feedback tool that allows to collect user feedback from testers and users of app. It records the users' screens and syncs them directly with server, ... Read More

Usersnap is a visual bug tracking and feedback tool for web teams and developers. It allows customers to easily report defects they encounter during browsing and provides developers with ... Read More

Free Trial Availability
Spotsaas Score

9.6/10

9.4/10

User Ratings

4.5

(95)
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Software Demo

Demo

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Features

Total Features

9 Features

10 Features

Unique Features
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      Other Details

      Organization Types supported
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      Platforms Supported
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Installed - Windows
      • Installed - Mac
      • Mobile - iOS
      • Mobile - Android
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      199

      Very Good

      104

      Good

      12

      Poor

      5

      Terible

      4

      Excellent

      41

      Very Good

      10

      Good

      0

      Poor

      0

      Terible

      1

      Expert's Review generated by AI

      Instabug is undeniably a valuable asset for mobile app development teams, as highlighted by the glowing reviews it has received in the past 12 months. Users praise its seamless bug reporting ...Read more

      Usersnap has received overwhelmingly positive feedback over the past 12 months, with users praising its intuitive interface, easy integration, and seamless functionality. Users appreciate the ...Read more

      Pros and Cons
      • Provides detailed bug reports, including stack traces, making issue identification and resolution faster.

      • Intuitive and user-friendly interface, allowing easy submission of feedback and bug reports.

      • Integration with JIRA and Slack for efficient management and communication.

      • Automated repro steps and shake-to-report feature enhance user insights and problem resolution.

      • Offers valuable insights through clear and organized reporting, aiding in app performance optimization.

      • Pricing might be considered high-end, especially for basic usage, potentially limiting accessibility.

      • Account management complexities, leading to accidental charges and challenges in changing settings.

      • Issues with delayed reporting for iOS devices, impacting real-time issue visibility.

      • Seamless integration and easy setup process with high adaptability and intuitive interface.

      • Effective in collecting user feedback and providing valuable insights for decision-making.

      • Offers diverse range of customizable features, user-friendly tools, and seamless integration with multiple platforms.

      • Excellent customer support with quick responses and valuable assistance.

      • Simplifies the feedback process with visual, annotated feedback for efficient bug tracking and issue resolution.

      • Limited mobile device functionality compared to desktop usage.

      • Lack of advanced features like video recording.

      • Some users found the interface confusing, leading to potential user error.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Customers

      Customers

      No Customers information available.

      Cisco

      Cisco

      Lyft

      Lyft

      Facebook

      Facebook

      Media and Screenshots

      Screenshots

      No screenshots available.

      Usersnap screenshot

      8 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      3 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Instabug and Usersnap offer a Free Trial.

      Instabug is designed for Large Enterprises, Medium Business and Small Business.

      Usersnap is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Instabug and Usersnap are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Instabug includes The Bug Squasher, Sentry, Bugsnag, Zoho BugTracker, Bugfender, BugHost, Bug-Track.com, Disbug, Crash Catch and BugBattle.

      Some top alternatives to Usersnap includes User Insights, UserTesting, ReportBugz, Buglog, Ybug, UserFace, UserVoice, Feedback Monkey, Toybox and Userback.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].