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Compare GoTo Resolve vs VNC Connect

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Overview

Description

Introducing GoTo Resolve, the ultimate remote support management tool by GoToAssist. With its tagline of "Gain customers' loyalty through timely support," businesses can now provide ... Read More

VNC Connect is a fast, easy and secure remote access software. You can access your home or office computers from anywhere at any time using the same familiar interface. VNC Connect gives ... Read More

Entry Level Pricing
  • Starts from $39 , Billed Yearly
  • Not Available
Free Trial Availability
Spotsaas Score

9.3/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

7 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $39 , Billed Yearly
          • Not Available
          Pricing Plans
          • Service Desk

            • Full features and functionality for a flat fee with no hidden costs for server maintenance, IT staff or other “extra” charges

            • 24-hour-a-day, 7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team

            • Free upgrades

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          • GoToAssist

            • 1 Agent

            • Agent Console

            • File Transfer

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          256

          Very Good

          140

          Good

          18

          Poor

          0

          Terible

          3

          Excellent

          213

          Very Good

          17

          Good

          1

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          GoTo Resolve (formerly GoToAssist) has garnered positive feedback in the past 12 months for its user-friendly interface, seamless remote assistance, and efficient desktop support features. Users ...Read more

          RealVNC has garnered consistent praise from users over the past 12 months, showcasing several key strengths. Users appreciate its reliability, user-friendly interface, and stable connections even ...Read more

          Pros and Cons
          • User-friendly interface with minimal interruptions during product usage.

          • Easy access with straightforward GUI and seamless troubleshooting options.

          • Quick installation process and excellent support for desktop and service desk issues.

          • Fantastic AI features for quick issue diagnosis and resolution.

          • Multiple device support and easy file transfer options for streamlined support.

          • Some users may face challenges with software installation, requiring extra time.

          • Limited customer support and lack of a free trial option could be drawbacks for some users.

          • The price point may be high for small businesses, impacting affordability.

          • User-friendly interface, intuitive for both beginners and experienced users, making navigation easy.

          • Stable connection with minimal lag, even for resource-intensive applications like CAD work, ensuring compatibility across platforms.

          • Cloud connectivity feature allows remote desktop access from anywhere, beneficial for professionals on-the-go.

          • Outstanding quality and reliability, with excellent customer support for resolving issues remotely.

          • Ease of deployment and access to machines for help desk and administrative needs.

          • Login system can be slightly complicated, particularly for users not familiar with VPN technology.

          • Business licenses may be relatively expensive, impacting larger organizations' pricing competitiveness.

          • Occasional technical setup complexity, especially for firewall or router configurations, may require additional support.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          VNC Connect Demo - Server Screenshot

          4 Screenshots

          Videos
          video-0

          4 Videos

          video-0

          4 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both GoTo Resolve and VNC Connect offer a Free Trial.

          GoTo Resolve is designed for Large Enterprises, Medium Business and Small Business.

          VNC Connect is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of GoTo Resolve begins at $39/Month when Billed Yearly, while pricing details for VNC Connect are unavailable.

          Some top alternatives to GoTo Resolve includes Zoho Assist, ScreenMeet, GoToMyPC, TeamViewer, AnyDesk, Instant Housecall, LogMeIn Pro, RescueAssist, FixMe.IT and LogMeIn Rescue.

          Some top alternatives to VNC Connect includes Zoho Assist, ScreenMeet, RemotePC, ShowMyPC, TeamViewer, RemoteToPC, Dameware Mini Remote Control, AnyDesk, Splashtop Business Access, FixMe.IT, NinjaOne (NinjaRMM) and GoTo Resolve.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].